What to expect
- Sleep Quality
Last 5 reviews
Paradise with fantastic staff
Its hard to say where to start. This was our second time to The Tongsai Bay. First time was 8 years back together with our kids. This year the holiday was only my husband and I. 10 days in paradise doing nothing but relax. From the warm welcome when we arrived at the hotel, the trusted staff (many has been there many many years). the rooms, the beach and the surroundings. It was fantastic being back and we will definitely come back again. Breakfast is marvellous. All the staff is doing a magnificent job helping in any way they can. The hotel is located in a private bay with a nice beach. Our cottage had a lotn steps down to the pool. Not a problem for us, but if you think this is to much you just call for a buggy. They will take you anywhere you want to go. Also the the main building if you think the walk is too long. I already miss this place.
My husband and I visited the Tongsai Bay resort for our honeymoon and it was everything we imagined. Amazing service, hospitality, surroundings, dining and accommodations. My husband and I have already been talking about when we can find our way back to the Tongsai - We can’t hardly wait!!
Life is full of experiences and this was our first time to a resort which can only be described as a "beautiful experience." As you can see by other reviews, the hotel itself is great but what really makes this place special are the people. The staff seem extremely genuine and have got to be the most freindly I have every encountered. The staff seem to really care and are so considerate - that's what made our stay so special. Nothing is too much for the staff who bend over backwards for all of the guests; this goes over and above staff training and demonstrates excellent staff values and good recruitment choices. The biggest challenge for the hotel is that I really don't know how they can improve their staff any further! The rooms are fantastic, with great facilities and views. The location is good with a quick 20 minute or so transfer to the airport. The amenities are good with this hotel being ideally suited to a couple who want to enjoy a magical experience together.
Our Best Holidays Ever!
Being stuck at home in Scotland during the virus crisis has given us the opportunity to look back over the last few years at the holidays we have taken. We have spent time in Spain (both on the mainland and in the Balearic Islands), elsewhere in Thailand, Malaysia and Singapore. Our stays at the Tongsai Bay (last time in January / February this year) win hands down as our best holidays ever. The location is perfect. It is peaceful, uncrowded, full of nature and yet close to other amenities on Samui. In particular, the Sea View suites offer fantastic and restful views over to Choeng Mon and out to sea and are very comfortable indeed. The beach, whilst the sand is a little coarse, is invariably quiet with plenty of sunbeds available and the two swimming pools are lovely and also peaceful. The beach staff are very helpful and quick to offer water and assistance as and when needed. Food is good; the Polad Beach restaurant has super views out over the sea and it offers a mixture of Thai and western dishes as well as fusion dishes that take the best of both worlds. For us, Chef Chom Thai Restaurant in the main hotel building complex stands out. Food is superb and the ambiance simply wonderful. All of the above certainly assist in making our stays at the hotel memorable but it is the staff who make the Tongsai Bay hotel stand out above all others that we have stayed in. Many other reviewers have commented on the fantastic staff as have I in earlier reviews on this hotel. Suffice to say, they are simply wonderful, fantastic, marvellous and truly outstanding. From the minute you arrive to the minute you leave, the staff ethos is to take care of you as best they possibly can to ensure you enjoy every minute of your holiday. The mark of an excellent hotel is if you would stay again. We certainly would stay at the Tongsai bay again; indeed, virus willing, we have already booked for next year!
It was our first time visiting and can definitely say it won't be the last! We came out as a group to celebrate the anniversary of my father in law and his wife who married here 20years ago and can say we were blown away! To start with the natural beauty of the place is phenomenal and they certainly work well with it in how everything is laid out working well with the land there. The rooms themselves were wonderfully set out, absolutely spotless and cleaned daily by the amazing housekeeping staff. Saying that all the staff were amazing no matter who we passed and talked to everyone was cheerful, helpful and accommodating especially with me gluten free and making sure all the good we had was suitable, or could be altered in a way to do so. We will definitely be back when we can
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