What to expect
- Sleep Quality
Last 5 reviews
It’s Uphill Down ‘Ere
First time to Thailand and the whole holiday was centred on a week in a seafront villa in Tongsai Bay. The hotel is tucked away in its own bay, a 10-15 min walk from anywhere else so really quiet and quite isolated. The hotel is stunning, spotlessly clean and well serviced. It was low season when we were there which made it really quiet (not a bad thing). We spent most of our time in our villa, that’s what we paid for, and it certainly met all of our expectations, we are pretty well traveled, I think this is the best room we have ever stayed in, pictures provided. The hotel is on a hill so where ever you go you will need to embrace your ‘inner mountain goat’ or ring for a buggy. Even so, I wouldn’t recommend to anyone with mobility issues. Good Points For Us? Service. The staff were all fantastic, very attentive, and obviously our room. Loved the peace and quiet, no music blaring round the pool, just birdsong, stunning OK Bits? Food was OK, a bit generic; breakfast was the normal stuff, no complaints. We ate out all except two nights. Ate at Chef Tom’s one night, just didn’t get it. It wasn’t comfortable, too warm, even with fans going. We were eating out and paid half the price for pretty much the same. Ate in the beach restaurant the last night, had a bottle of wine and a big seafood platter. Absolutely stunning but ridiculously expensive! Niggles? Just the one. Maybe it’s the Yorkshireman coming out in me; maybe I’m just more used to All Inclusive. Prices are ridiculously expensive. Our room cost a lot of money for the week, and was worth every Baht but over a fiver for a beer? Over a tenner for a cocktail? (After you’ve put service charge and tax on). There is a half price happy hour at 22:00. I worked out the cheapest bottle of wine to be £44. I can pretty much quote ‘word for word’ what the hotel will reply, shame I can't reply to their reply. We ate out nearly every night, from local restaurant to a la carte, nothing like the prices the hotel were charging, silly prices because they know many guests won’t move. I reckon you can easily go through £1k a week in food and drink. Overall, fantastic holiday, the hotel is gorgeous, would definitely recommend
Privileged location for someone looking for privacy albeit at a cost of being isolated from the “reality” i.e. the rest of the island :) Very helpful staff and we liked the fact that the use of beach equipment was complementary. Having said that the resort is a below a typical 5 star standard. Our villa was a bit tired and food at the restaurants was missing a spark. Insofar this is not a particularly attractive value for money proposition.
Nice resort but expensive food and far from restaurants
We stayed here and found the resort good. We loved the water side area, amazing staff! King and the team. There are free SUP boards, wind surfs, hobie cat and kayak. Was fun using all the equipment on private beach. As others mentioned, it was worth taking sand shoes. Private beach. Free water at beach side, loads of loungers. Fantastic pool for kids too, That was great. However the food prices at the hotel were really too expensive and so had to venture out every day for food. I think the hotel needs to up its game and provide a more reasonable option, so families don’t have to leave every night, without breaking the bank! This meant a 15-20 min walk to Chong mon which was a little tough for the kids. With a taxi about 200 bhat back. We also went to fisherman’s village which was great to eat. Again about 400 bhat each way. Difficult to get it cheaper as we had two kids. Overall the room was good, service good. Beach and pool great, but food prices way too much.
Perfect Gem with wonderful staffs
I’ve booked this resort as was intrigued by not even one bad review on trip advisor about this hotel. We booked a 10 nights stay in a cottage suite with one double bed but emailed them and on arrival, the children extra beddings were all set up beautifully. Comfortably sleeps 4. As soon as we arrived, I knew that this would be a very special holiday. I was right. The staff were so helpful and displayed excellent customer service from our first day to our last. Everyone was so friendly and was like a big family staying here. The beach is beautiful and only used for Tongsai Bay guests. Couples without children can use the adults only half moon pool which is beautifully set up. Although the resort is tucked away from stores and outside restaurants. Taxi was fairly priced and wasn’t an issue. On our last 2 days here, we realised walking to the main town where lots of restaurants to choose from was not far, as the buggy from the resort offered to take us to the main road so meaning only a 5 to 10 mins walk. After 10 nights stay, not only will I remember and will miss this beautiful Island, this resort, but mostly the people here. Thank you Tongsai Bay. I hope management realise how special their staffs are and treat them well, as it is them who makes this resort so special and one of the best in Koh Samui.
We, as a family of 4 have just returned from a 10 night stay. The resort is beautiful and very well managed. We stayed in a beach front suite which was a stones throw away from the main pool. The suite is a good size, but I would say that it is tight for for a family of 4. The rooms in my opinion could be classed as rustic, which lends itself a slightly buttered look and allows for flaws to be absorbed into the surroundings. The main pool is a good size and the grounds are impeccably kept. The best thing for me was not having to fight for sun beds as there are plenty and there is no sun bed hogging going on. The beach is small but perfectly adequate and the sea is great for a refreshing dip or a full on swim. Non motorised equipment is offered for free, including the usage of a Hobbie Cat with or without a member of staff. As mentioned in previous reviews, food and drinks are expensive, which is a shame as they must lose business through this, but after all it is a 5* resort with 5* prices. My favourite night has to be the Saxophonist on the beach. It had a such a chilling vibe and the guy was great. The resort runs a taxi service, which compared to standard prices is expensive. For example a 4 minute taxi ride to Cheong Mong (just down the road) is £9 round trip charge and to Fishermen’s Village is £24 round trip. As the hotel is slightly outside of the main areas, you have no choice but to pay. All in all the stay was great and apart from the cost side of certain things, the hotel can not be faulted. Service is great and it is evident that the staff take pride in looking after the guests. A restful trip in a beautiful environment.
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