What to expect
- Sleep Quality
Last 5 reviews
I was very disappointed with my visit to Kamalaya. I had been very much looking forward to visiting for the second time. Don’t get me wrong the place is beautiful - however I was very unimpressed with their response to a theft in my room. I had left my necklace on the bathroom counter, trusting that since this was a well established place it would be safe there. I came back to the room in the afternoon to find it was missing. When we told reception they were very unresponsive. We asked if they could check the towels and she just shrugged and said sorry no. Having emptied my case and searched all over the room we pressed further - asking them to check the drain in case it had been swept into the sink during cleaning. At this point the Head of House Keeping got involved and checked the lock and searched the room with no luck. This made the situation very suspicious as it could only have left the room if it was taken. Their response to this was that their staff have been with them for a long time and that their Astrologist had told her it was in my suitcase...... As much as I appreciate their philosophy I did not like that they brushed it off like that. Sure enough when I got home it wasn’t in my suitcase so I can only assume that it was taken from my room. I am very sad to write this as I very much enjoyed the place and it is a beautiful setting. However this was not an appropriate way to respond.
Samui health bliss
My recent, March 2020, visit to Kamalaya was my first and it was a great experience. Having stayed on Koh Samui many, many times, I was surprised by the incredible natural beauty on offer at Kamalaya! It's in a very secluded spot, a good 45 minutes from Chaweng/the airport, and their lush green setting and incredible beach sunsets were a real highlight. Stunning! The healthy food was absolutely delicious. Every dish exceeded expectation! Staff were all so warm and caring and seemed genuinely proud to work at Kamalaya and keen to ensure guests had a wonderful stay. Accommodation is comfortable and spacious and the two main pools and beach offer great alternative spots to relax/read between therapies and exercise etc. The morning yoga pavilion offered a beautiful setting and lovely breeze and the restaurants being open air is perfect. A mix of indulgent relaxation treatments, time to do very little and enjoy the stunning setting and warm weather, and some exercise/therapies is my recommendation for the perfect stay here. It's a retreat rather than a pure holiday, so best to come here ready to invest in your health and wellness. Would absolutely recommend a stay here if you are after a beautiful health retreat, to relax and eat well. It wouldn't be the perfect spot to stay for someone not aware of this, I hope to return and sample more treatments here.
I agree with the other reviews that there are no words to fully describe the Kamalaya experience. Service is beyond impeccable. They responded to my needs before I even knew I had them. I highly recommend trying the detox diet during your stay (stick to it). The food is absolutely wonderful. I felt great after 6 days of it. The room was beautiful and housekeeping did an outstanding job of maintaining it. The location of the resort is stunning. Really appreciated the attempt at minimizing single use plastic. I think it might be lovely for the resort to care for the homeless animals living around it (just a suggestion). I really enjoyed the variety of classes (would have loved one or two additional beginner pilates classes, again, just suggestion). I would love to make a stay at Kamalaya a yearly event for myself and will try to do just that.
This place is absolutely wonderful. The service is 5 stars, the food delicious with only fresh products, the location amazing in the nature. I had the Yoga program, the instructor very professional and the Ayurvedic treatments fabulous! This place really made an unforgettable stay, it was really above my expectations. The rooms are beautiful and very confortable. I came back home with new food and live style habits. I feel very good since my stay at Kamalaya. I will come back fore sure, highly recommended paradise !
As said, I have been here now three times and the fourth will be next year. What makes me write this review is that I had a bit of a health issue during this year's visit and the Kamalaya team was so great in taking care of me that it is truly outstanding. Every member of the staff paid attention to my well-being: the lady who takes care of the rooms made a tea for me, a waitress had a special tea-blend for me to try, the nurse checked on me daily and so did the doctor. All staff was aware of my health condition and they were supportive and helpful and I am very grateful to them. Even the general manager and the director of wellness personally checked in with me to make sure I'm doing fine. This went above and beyond what can be reasonably expected and to me it was clear that they genuinely cared about me. It is rare in today's world but that's what is great about Kamalaya: you feel like you belong and you are welcome there. I can not recommend this place strongly enough.
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