Guest reviews Banyan Tree Samui

by Visitboon

Nice villa with good service

I spent 4 nights at Banyan Tree Samui in September 2020. I found the villa is still in good shape with good size pool. The villa host (Moss) is very active and helpful. The ground is well kept with a lot of tree ( also a lot of mosquitoes). The view from ocean view villa is great. You should go up to the saffron restaurant (closed) to see the view which is different form the view at the lobby. Now the not so good part -the sand is not powdery and you might need to wear shoes on the beach -only one restaurant is open and the menu is limited but the chef are willing to cook outside the menu

by tumtantayopin Ubon Ratchathani, Thailand

Gorgeous villa with breathtaking view!

Pros: -Villa is so spacious and the view is everything! (We stayed at the horizontal hillcrest villa) -service is top notch! You will be given a phone to contact your personal butler. Khun Pla was great! -buggy service is great and pretty on time -breakfast (both at sands and in villa) was great! They have champagne and u can request for mimosa. Cons; -since Sand is the only restaurant that opened so pretty much have the same food everyday for lunch and dinner! Manu is quite limited, lacking of variety and I wish they had given more thoughts into their manu. -the sands on the beach is very very rough, u have to wear Sandals to walk on the beach.

by elenaaC5718LA Phuket, Thailand

Amazing Time, Amazing Staff!

It was the most awesome experience of a lifetime, couldn’t imagine a better place to spend my birthday. The villa is beautiful with stunning view and the team is beyond amazing and we couldn’t ask for more. Thank you Khun Pla and all your team for taking good care of us and providing great service that six star hotels could match. The food was fabulous, no doubt made by exceptionally fresh ingredients which is sourced on daily basis. We took many great pictures at the villa, sunset by the private beach was so beautiful and calming. Thank you everyone once again for great time and valuable memories. We will definitely recommend this “Sanctuary for the Senses” and really hope to come back for another amazing time. Thank you!!

by Abbie_24_mie Phuket, Thailand

The Best VAcation EVER

We drove from Phuket to Koh Samui during weekday. The island wasn’t too busy however we booked Seatran Ferry in advance as per Villa Host recommendation who contacted us a week in advance for our preferences and help us manage the excellent trip. Thank you Khun Moss. We had our jaws dropped once we reached the resort. The view from the lobby was so stunning...!! Friendly and warm welcome from Khun Pla(our best villa host), Khun Apple and Khun Remko. It’s very nice that they provided mobile phone for guest to use during stay with all hotel info including F&B menu. The hotel is doing great job in-term of safety eg. Providing complimentary safety kit(mask and alcohol gel) in the room, online menu, temperature check in all outlets. The view from the villa is so stunning! The cleanliness and maintenance was great. I love the idea that telephone is outside the villa and the staff always call for permission to enter the villa for the guest’s privacy. During the new normal, they offer complimentary in villa breakfast or it can be at the Sand which we can order in 1 day in advance. They always serve it on time. The quality of the food is great especially egg white omelet and bakery(croissant chocolate is best...I still miss it). Dinning at the Sand and in villa dining was tasty with excellent service. So many choices of Recreation programme, we tried gym, Zumba dancing, snorkeling, paddling board and spa. The service was excellent same as facilities. Really love this resort, value the money, excellent and personalized service. Very well managed and well maintained...well done! Thank you again for this memorable experience!

by Pon_Chira Bangkok, Thailand

A very nice stay.

We got a very warm and private holidays. A luxury pool villa with comfort beddings and unique scent of aroma. A beautiful private beach. All staff are very friendly and helpful, especially khun Pla our villa host.