Guest reviews Banyan Tree Samui

by scottmartynbloodworb

Very happy with our stay.

Unfortunately we were only able to stay one night at Banyan house, if we were staying longer on Samui we would definately stay here. Our room was spacious, comfortable and tastefully furnished. The breakfast was modest but tasty. Tok and Michael were great hosts, they gave use some useful local info and helped us to book our onward journey to Koh Tao. I would happily recommend the banyan house and if we find ourselves on Samui again I hope they will have an empty room.

by jrcarton London, United Kingdom

Stunning hotel, wonderful staff, highly recommended

We usually go to the Caribbean in January for some winter sun but decided this year to try Thailand instead. We stayed 8 nights in a Horizon Hillcrest Villa. The resort is outstanding and suffice to say we are unlikely to go back to the Caribbean again and will now come to Thailand instead. Rooms: the villa is highly private with stunning view over the gulf of Thailand. There is no overlooking from other villas and no noise other than from the wildlife in the surrounding trees. Rooms are large with high ceilings and separate living area with large TVs that have chromecast allowing streaming from your own devices. All non alcoholic drinks are complimentary from the in room bar which is a really nice touch. Housekeeping was superb, always done when you are out of the villa and done to a high standard. The little gifts left at turndown is a lovely idea. Staff: staff are very friendly and eager to please. Villa hosts give you a point of contact to organise any trips or reservations you need. Food: excellent choice at the breakfast buffet; wide choice of western and Asian food at Sands and Edge restaurant and superb Thai cuisine at Saffron. Food and drink is of high quality and good value for a 5 star island hotel. Activities: plenty of trips on offer, we did a cultural tour and a private boat tour (both with guide Joseph who was knowledgable, friendly and very professional) and also a Thai cooking class which was amazing (they even give you personalised aprons with your name on!). The Banyan Tree spa was also amazing. The concierge also recommended some nice restaurants to visit outside the resort. Beach and pool: lovely private beach and nice pool area both of which were quiet when we were there. We would have liked a more proactive beach and pool service - staff immediately laid towels on the loungers and brought water on arrival but then didn’t really walk around after that to check if we needed anything. A minor quibble though. Thank you everyone at Banyan Tree Samui for a wonderful and memorable stay!

by cjomiji

AMAZING!

Its been an amazing experiences to stay at Banyan Samui.Since our first day, we received 10 star treatments from all the staff especially from our villa host Ms View.She was very helpful and friendly to us.She attended to all of our needs and provides us with many useful informations.Amazing hospitality and well trained staff! Moreover, all the other staff is polite and friendly.The facilities there are top notch.All the little details like the night treats cookies, make up room 2 times daily, welcome drink and farewell drink was amazing.We will surely come back again!Thanks you so much for making our trip so memorable!

by MarcelloPianosi Milan, Italy

A classic hight level Banyan tree service and atmosphere . A little old the hotel .

A/C system to change. No possibility of any music in villa . Food not so hight level for this hight price. Very professional and friendly all the services and employers very nice. Magic place and location. Beach and pool very good.

by RasimB15

Banyan Tree will be my hotel for every next holidays

Because of their amazing service and staff, I have decided to only stay with Banyan Tree for all my next holidays. Location and amenities we top class. service was brilliant - every request they cant cover they always give you alternate even better options. and we loved the small treats which waits on your bed every evening when you get back to your room.