What to expect
- Sleep Quality
Last 5 reviews
We love this place! There is much thought and a genuine touch that we haven't seen anywhere else. Note that we have been around the world 🌎, staying mostly at 5 star hotels. All the effort of making this place so special comes down to the manager and his staff. We came for the third time, but this time with our 8 months old daughter. It was a challenge traveling with our daughter for the first time but in the way the staff and the manager helped us we could relax and truly enjoy our holiday. We will always return yearly as long as you this standard remains the same. I'm sorry it took me so long to finally write this review. Also the manager took time to make a drawing of me and me daughter, that now hangs on the wall. Such a beautiful place, such beautiful people. We are longing to come back as soon as this horrible pandemic is over. Allt the best to you! Happy holidays! ❤
Our wonderful experience, 3 nights from 14 December 2020 !
We were deeply moved by the professional hospitality of the staff. We felt as if my son and daughter supported us. The food was delicious no matter what we ate. We would love to visit again early next year.
Late summer vacation
I couldn't take a day off because of my work, but I finally got a Late summer vacation. Due to the influence of COVIT-19, some services were not provided, but I was able to relax and refresh with the attentiveness of the staff. Thank you very much.
Birthday Celebration, 4 nights from 28 November 2020
Words like, exceptional, first class, amazing are just a few to describe this piece of heaven. From Jetty arrival check in made so effortless by the resort staff who co-ordinate your luggage, assist you to your boat and ready you for speedy check in and transfer to be then whisked over at speed and luxury to start your Paradee experience. OK, here I have to confess, I write this as a returning client, so I have had the pre covid Paradee welcome and arrival. First class and befitting of its surroundings.. Sadly, Government restrictions have now meant that convenience has been taken away. You are now greeted by Government officials wanting money (still different for foreigners and Thais, despite the Tourist Ministers insistence of equal pricing now which is clearly just another publicity stunt.. You are then transferred on a very windy, very bumpy and very long road through the National Forrest until eventually you reach your Paradee staff welcome, the one you would have had if the private jetty had still been in uses. Now just before I move on from this point, as the road from hotel to jetty is very unkind on the bottom and bones, it might be worth trying to arrange with the hotel, a V.I.P. Private air-conditioned car or taxi. I certainly would have taken that option had it been available. So..we now arrive at Paradee Resort where a Mr Pornthep Hantrakarnpong who is the General Manager and a selection of his team and team leaders are there to personally greet you. I was a returning guest, I was greeted by name and thank for making a return visit. This really impressed me as there were 10 on bone breaker tut tut. We immediately split..we were taken to our respective rooms and our luggage was already in the rooms. We went for the more expensive choice of direct beach front with private pool villa. This could not be faulted in anyway. Clean..comfortable, perfectly sized.. attended to by a selection of both front and back room staff to ensure our room, gardens, beach, in house dining, special birthday celebration, were all executed with amazing technicality. The housekeepers shared with us their knowledge of the local attractions in the area, whilst the Cambodian Gardener kept us updated with his latest video collection of things best to see after dark. So there is a wealth of knowledge that staff are only to happy to share with you to make your stay enjoyable. Food and beverage and that includes trainees and staff in Sunset Bar should also be given a mention for their attention to detail when mixing a nice sundowner cocktail. And staff at the water sport centre who made our catermerang photos look very professional. My villa was 114.. but I have my eye on villa 100 next time, so let us see how GM Pornthep Hantrakarnpong do for me. A guide on gratuities which is always a touchy subject..Some look for it.. some dont, some deserve it some dont.. I spoke to GM Pornthep Hantrakarnpong and he told me they have a system where you give collectively at the end of your stay.. you place it in an envelope, address it to him...write anybody you feel went over and above their duty. The collective pot will be split with all staff and special recognition made to those highlighted. The Paradee Experience was a true journey taking your mind off covid right now. stay safe everyone and enjoy top end luxury at the very highest level. PAUL BAINBRIDGE, THAILAND.
Amazing as usual - sorry for bad government decision on covid management
Amazing as usual - everything is perfect. Hotel manager being on the ground almost everyday surely helps a lot maintain this perfection! Too bad for the stupid decision from some government bureaucrat which means we cannot come directly to the hotel by boat. Now we have to go to the island main pier and wait in line with 100 of people which actually increase covid risk. All this to scan a QR code and check temperature which could be done at the hotel. Hopefully officials in charge will change this soon!
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