Guest reviews The Sarojin

by hawksfan16

Wonderful Resort with Amazing Experiences

From the start of our experience with The Sarojin via private transfer from Phuket airport to our departure, our stay with them was close to perfect. Our room was fantastic (Jacuzzi pool suite) and we loved the outdoor shower! All-day breakfast was also such a treat especially since you weren't forced to be up early in the morning to take advantage of the perk. Thoughout our stay, the thing that really stood out the most to us were the special experiences that The Sarojin offered. Everything they did was exquisite with an incredible attention to detail. For my birthday, we booked a private dinner under the wedding tree on the beach. The atmosphere that they created was stunning! We felt like we were in the middle of a glamorous movie set... private chef, table for 2 & loungers under the tree with candles set-up all over the beach and lanterns and flowers hanging from the tree branches. It was the most magical setting I have ever seen with the ocean at sunset in the background. We also booked the Surin Islands snorkel day trip on the Lady Sarojin and that experience didn't disappoint! 10 guest in total, unlimited drinks and delicioius lunch on the boat along with some of the best snorkeling (live coral, colorful fish, crystal clear water) in the region. The boat crew was simply fantastic and did everything to create a perfect day for all of us aboard. Food at the resort was consistently good as well while mixed drinks tended to be weak forcing us to order doubles... oh well, we were on vacation!!

by Nonochin81 Singapore, Singapore

Almost perfect

This is a luxury hotel so prices are much higher than norm. Service was very good. Property was very clean, spacious and comfortable. This hotel is very environmentally friendly by not giving us plastic bottle drinks but water in glass bottles. Beach nearby is quite quiet and very clean. Food was very good. There are vegan options too. Just some points for improvement: 1. Staff at the restaurants have to improve their English. Many of them seem to have difficulty understand when we want to make some changes to the food ordered. 2. I tried cappuccino. Coffee was terrible. 3. Height of the bicycles was too high. We are petite and don’t have the choice of riding the bicycles. 4. We tried to get the adventure package at special offer twice. Once in Dec when we stayed and later we try to book in June in 2020. We were told that the special offer was not valid for these period but not stated in the website. Please update your website when is the special offer valid. 5. The water in the small streams was quite stagnant and seems to be good breeding ground for mosquitoes which is quite a bit of worry for us. Try to get the water flowing. Overall is good experience and we will like to come again.

by Renae2006 Toronto, Canada

Thoroughly enjoyable

Always wanted to visit Khao Lak. It is at least a 1.5 hours drive from Phuket airport. The trip started with a bit of a miscommunication issue, since our family of 4 arrived separately into Phuket (within 20 minutes of one another), 2 of us at the domestic terminal and the other 2 into the International terminal. The driver seemed to have a bit of trouble with that. Eventually, it was all resolved but it did cause a bit of anxiety and delay to start the trip. The property is gorgeous. It does not offer a huge waterfront but the sand is lovely and there are no seaweeds. At the time we went, the water temperature was great. This was not a place which offers many activities, which was exactly what I wanted. A quiet beach front where I can enjoy the water and waves lapping up the beach. The water was calm and clean. Our family of 4 got a 2 bedroom pool villa, which were 2 adjoining rooms. One room had a pool. The other did not. The room was big but be careful because essentially the shower area had no door and if you do not like that kind of design, these rooms are not for you. The staff were extremely courteous and friendly. They put up a really beautiful Xmas eve dinner. Prices on the property are not cheap. If you feel like a cheaper meal, there are 2 more options along the beach ( right next to the property) or if you like, you can take the shuttle into town ( for a small fee). The excursions, on the other hand, maybe more limited than I would like. The Lady Sarojin, which is the property's own boat, is available, but you should check prices and availability carefully. One good point I must mention is that breakfast was included in the room and unlike other properties, there is no time limit to breakfast. That is great because if one is suffering from jetlag and would like to enjoy breakfast later, that is entirely possible because it is being offered all day. That is a really good idea. A very enjoyable stay for me.

by annesofieb218

Amazing service

I just left The Sarojin hotel. This experience was just amazing and my family and I will be remembering this experience. The hotel is beautiful, the staff is amazing and you feel like you entered a small family, one of the best hotels I’ve been visiting. Small boutique hotel with a very private feeling. Amazing food and if you have any food allergy’s the staff will take care of that and not make it to a problem. My family and I will hopefully be back to this magic little pearl again soon.

by OD1296 Paris, France

Wow!

Our family (4 adults) spent 5 nights over Christmas at the Sarojin. This place is the definition of excellence. Staff was extremely nice, anticipating your every need yet always discreet, events (trips, dinner on the beach...) organized to the perfection -which by the way is quite an achievement when you know the hotel was fully booked- , great food for every taste. Cosy and stunning resort. Needless to say rooms and pools were impeccable. Last but not least, we felt like we were alone in the place. Congratulations and many thanks to the entire staff!