Guest reviews U Chiang Mai

by michaelkoongaus Melbourne, Australia

Excellent stay at U Chiang Mai Hotel after 2.5 years of lockdown and working from home

First trip to Chiang Mai and I decided to stay at U Chiang Mai on Rachadamnoen Rd based on a friend's recommendation. I am glad I did as everything about my experience was perfect. The reception and check-in was professional and friendly. Housekeeping was very prompt and did a great job. The hotel was very well maintained and the garden and plants were immaculately. The room (Superior Room No. 206) was perfect for me and has a view of the swimming pool. It is very well appointed, well designed and spacious enough for two people with the added bonus of a balcony with a small day bed to chill in. The swimming pool is just the right size and depth for everyone to enjoy a dip in. The Hotel Spa has a relaxing, beautiful and luxurious setting. The booking staff and masseuses were very professional and experienced. I have travelled extensively across Australasia, Asia, Europe and North America for work and holidays. I have to say that the Lanna Thai Massage I had at this hotel was one of the best massages I have ever had to help with my sore back, shoulder and neck. The price was also very reasonable for a Hotel Spa. A special thank you to my masseuse Thon. The hotel location is perfectly centered at the Old City. Most sights are within walking distance. Don't forget to take advantage of the hotel bicycles made available to the guests for free. There's few nice and affordable restaurants across the road from the hotel, a cool cafe and a pharmacy a few doors down (head East towards Tha Pae Gate). There's also a Saturday Market within walking distance and a Sunday Market right outside the hotel. Breakfast was fresh and with enough variety for me to not get bored after a seven night stay, It was great to have access to fresh salad, fresh fruits, smoothies and lassis (you have to try the lychee lassi), baked goods, jams, bacon, eggs and local Thai dishes. They make for a great start to the day, every day before I go on my walks and cycling trips. The lunch and dinner menu were great too if you want an easy meal option. Thank you Kae, Milk, Benz, Goft and the kitchen staff. Everyone I met at the hotel and in Chiang Mai were polite, charming and helpful even if I don't speak Thai. I managed to get a day trip to Doi Inthanon which was magical. The experience I had at this hotel have helped make me plan for a return trip to visit Doi Suthep and other places I missed on this trip. Of course, there is only one place I would stay at in Chiang Mai now.

by jcabello2022 Sydney, Australia

Great location and service

Stay here for the location and quality of the hotel. Even after long trips out, you can lazy away the afternoon in the dip pool and then return to your comfortable bed. No parking if you are driving but generally there are spots around the block, which we used.

by Dane H

Best Hotel in Chiang Mai

We stayed at several places in Chiang Mai (some that were more expensive than this) but customer service beats all of them. Reception was able to check us in early and let us check out late. The most accommodating hotel we’ve ever been to.

by Sirilak M Bangkok, Thailand

Lovely staff, Great location

็Hotel with friendly, hospitable staff who are very attentive to your needs. Comfortable room and beds. The location is super. Sunday night market is just in front of the hotel! We stayed there for two nights and it was a pleasant stay.

by 780joshuab Dubai, United Arab Emirates

Great Modern Hotel in good location

Great hotel in a fantastic location. Hotel and rooms super modern and clean Staff very helpful and friendly Within 5 minute walking distance of old town and main streets Would definitely recommend for solo, couples or even families visiting Chiang Mai