Guest reviews Shangri-La Hotel Bangkok

by clairemF5169FU

Wonderful staycation birthday

In this period of travel restrictions, the alternative of a birthday celebration in the luxury hotel Shangri-la was an excellent choice! Jacky, the very efficient manager, took very good care of us. My husband and I stayed in the 25th floor suite, with the wonderful view of the Chao Phraya River, with breakfast, a 3-course lunch and dinner included as well. Portions were generous and the food was very tasty. Extra thanks to Jacky for arranging a delicious birthday cake accompanied by guitar music! We also enjoyed a very relaxing deep tissue massage to unwind from our urban life. The gym has state of the art machines and contrary to most hotels which have very small gyms, Shangri-la’s gym is very spacious with all the necessary equipment to work out the extra chocolate cake! For those who want to go out, the brand new Icon Siam shopping mall is just in front. There is also a beautiful pool with aqua zumba and yoga classes available. All in all, Shangri-la is a wonderful gem tucked in banks of Chao Phraya River, a little oasis to recharge from the hustle and bustle of Bangkok. Look out for Jacky, his attention to detail is exemplary! Thank you again to the whole team in Shangri-la for an unforgettable birthday celebration!

by breeiyan

A relaxing staycation

We had a wonderful stay in the hotel. When I made my booking, I told the officer that we were staying to celebrate my and my partner's anniversary. I asked them if they can make a small surprise for him. The day we checked in, the hotel made a heartful welcome and gesture with a box of heart chocolate and a letter from the room director. As for the room, we were upgraded to the deluxe river view room, the size of the room was sufficient for couples and the design is warm and inviting. The bed was a very comfortable king-size bed with soft pillows. The bathroom had a separate shower and bath, which I appreciate so much. For breakfast, it was delicious, we were lucky to have the buffet breakfast on our second day since there were a lot of guests due to the holiday, and on our last day, we have the breakfast a-la-carte, with a good selection of food. We also tried their tea service in the afternoon, the pastries were very delicious and we had a very nice view of the river too. We also spent a good time in the swimming pool and we were attended well by the pool staff and lifeguards. The only drawback, I would say is the internet in the pool area is a hit or miss due to reception. The lobby staff was great too, especially the shuttle service to the train station. I would suggest having food credits next time for your promotion from third-party package sellers. This would surely entice more guests to buy. I had a positive stay in Shangrilla, the hotel may not be as modern looking as the other hotel, it is charming and warm, which I think is very important for me. All the hotel staff are amazing and I would like to thank all of them for letting me and my partner feel so special during our stay. I appreciate all your hard work. I would love to be back in the near future.

by 637sergiyn

Special hotel who really cares about guests.

Rooms are really special, beautiful design. All is made with a true love and care to customers. Staff is simply the best, efficient, attentive and diligent. Truly enjoyable and pleasant experience. I was in ASQ from 4 to 12 October 2021. All details were counted so well by the hotel. Even this became so nice experience.

by siripornw2021

Stay at Shangri La Bangkok

Very impressive! Clean, polite staffs, excellent services. River view was superb Zumba dance at the pool and activity for kids was a plus. It was fun. My daughter loves this hotel and wants to come back again.

by BangkokN8 Bangkok, Thailand

Excellent weekend break

We had a great couple of days away. The food was great and the staff as good as always. The seafood buffet was very good on the Friday night and a lovely place to sit, next 2 the river. 2 days there wasn't enough and we will be back