What to expect
- Sleep Quality
Last 5 reviews
I stayed at the Banyan Tree in March 2020. The Hotel facilities were excellent, but the staff were another level again. I was after a particular Jade carving in Bangkok. Golffy and his staff at the front desk rang all over Bangkok in pursuit of this item. They provided pictures to me from multiple sites but to no avail. Not to be discouraged they eventually found the piece in Chang Mai, and had it shipped to the Banyan Tree. By this stage I had left the Country, so they arranged freight and Insurance and sent the parcel to my home address. What can I say, BRILLIANT..Gollfy, Thi, Pan, Benz, Boyo GREAT STUFF See you next time..
Eight of us stayed for 3 nights in March 2020, excellent facilities with the staff going above and beyond expectations. Golffy at the entry made a large number of calls on our behalf and was extremely helpful, along with assistance from Thi, Pan, Benz and Boyo. Great team and thanks very much. Special mention also for Suksan in the gym, stretched several of us out and engaged and taught some basic Thai boxing skills to others in our group. Suksan is the ideal employee and makes all guests feel very welcome.
Excellent service and very high quality of stay!
I love the decor and the quality of the rooms. It made the stay really comfortable. The breakfast and meals are of very high quality. The facilities in the hotel is maintained well. Overall service is excellent!
Great Experience with A Class Staff and Service
The staff in this hotel are super helpful and always make an effort to go the extra mile for you to enjoy the best stay during your trip. Being a vegetarian, it didn't stop me from enjoying scrumptious food provided by the hotel as they made an effort to cater to my dietary restrictions, especially at breakfast.
Best hotel in Bangkok!
We stayed there as a group. The hotel provided great service. The food in the restaurants within the hotel were fantastic! Location of hotel is within walkable disrance to shopping centres. Will definitely choose to stay there again when we visit Bangkok!
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