What to expect
- Sleep Quality
Last 5 reviews
Stellar food but service could be improved
We stayed here for three nights on our honeymoon. Service could be much improved - side orders such as tomato ketchup or extra pickles ordered as part of room service were consistently forgotten about and the staff were slow to follow up; the concierge was not attentive and would take a while to pick up calls. Beautiful building and the pool had lovely views across the beach. The food was stand out for us and the best we experienced throughout our two week stay in Tanzania - both local and western food was consistently excellent and well proportioned in the restaurant as well as room service.
Beautiful stay in best hotel in Stone Town
My girlfriend and me stayed two nights in Park Hyatt. It was very nice - nice room and very friendly staff. Especially the pool guy Hamad was very friendly and supportive. We very much enjoyed staying at the pool and drinking the Zanzibar cocktails. Thank you very much!
This is a review of restaurant in the hotel
I had a wonderful stay. Beautiful hotel, Lovely restaurant. I always prefer to have the dine outside, this is the best place. The food at the restaurants was excellent. Especially Breakfast & Dinner. .
Beautiful oasis of tranquility amidst the hubub of Stone Town
We had a wonderful stay. Beautiful hotel, refreshing pool, great service, and restaurants were excellent. I also did the watercolor painting class, which was wonderful! Highly recommend the painting class. Several local artists helped me create a beautiful watercolor, which is a lovely momento of the trip. The food at the restaurants was excellent. Especially loved the fresh coconuts at breakfast. Rooms were large, comfortable, and elegant and ours had a gorgeous view of the ocean. The pool was the perfect thing after a sweaty walk around Stone Town. Grace, one of the managers, provided really excellent personalized service. We left our passports and my wallet in our room safe and she and her colleagues found them and ensure they were delivered to us at our next hotel. Wow -- I was so impressed!
Amazing staff, great service, great sleep
I was in Dar for two weeks for work. The hotel is great, the staff was simply wonderful, very accommodating and very helpful. The rooms are cozy and extremely clean and the bed very comfortable. The breakfast is rich and delicious. I appreciated the breakfast bag prepared for us on days when we'd have to leave the hotel too early to catch the breakfast. There is a Friday evening Swahili dinner organized by the hotel with amazing food and live music which is absolutely a must. The terrace on the 8th floor also a great place to try out. Very much enjoyed my stay. Warmly recommended.
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