What to expect
- Sleep Quality
Last 5 reviews
Beautiful resort with amazing staff
We were treated so well at this resort, from the welcoming fresh watermelon juice to the extremely attentive staff. It’s a beautiful resort, exceptionally clean and well managed— a delicious diversified menu with specialty drinks.
Beautiful grounds, friendly staff, very clean
Lovely setting with cute monkeys on site. Beautiful and kind people offer excellent and friendly services. So helpful and happy. Lovely private rooms with a garden-like yard. Gorgeous property and beautiful building. Outdoor areas for seating, enjoying drinks etc.
Below are the problems I faced while staying at Serena lodge Arusha. It took 15 minutes or more for the receptionist to show up! Then after few minutes she gave me the rooms key and then LEFT! I was totally confused cause I don’t know were the rooms and nobody was there to guide me to the room! So I took my suitcase and began walking around finding the rooms like a crazy person😂 After a while it a lovely wise women saw me struggling and helped me out! After all that I arrived at my room and noticed that my balcony door could not be opened and the place was very tiny so I went back to the reception and waited for 10 more minutes for the queen receptionist to show up again and then she apologized and got me a good big room! SERENA please replace your management at the Arusha Serena hotel because they seemed not to give an F Written with love by vishal
Stunning Grounds & Lovely Staff!
Stopped in for afternoon tea and internet access since AirBnB connectivity was challenging. Enjoyed tea and gorgeous vistas in the gardens overlooking Lake Duluti. The staff was especially accommodating even though I was a Day Guest.
Good place for a stop over
We stayed here just one night on the first day in Tanzania. Lovely grounds and interesting main house and the accommodation was adequate, nothing special. We ate in the restuarant - pricy and wine expensive and food average. But its fine for one night and grounds are great
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