What to expect
- Sleep Quality
Last 5 reviews
Awesome Resort! Great Experience!
We were very impressed with the attention to detail regarding cleaning and sanitizing our room and around the entire resort. Minor modifications were made to buffet dining as a result of covid-19 to keep everyone safe and healthy, but it was not a problem. The staff was very attentive and pleasant. All water activities were available.
Amazing Allergy Friendly Experience!
I wanted to share the amazing service we had at Sandals Grande St. Lucian! We arrived on July 29th and stayed until August 6th. While we had many hiccups getting to the point of actually taking the vacation, when we got there it was wonderful. I have about 5 different food allergies (gluten, dairy, egg, fin fish, and almonds) and most places we try to dine at in the US get very nervous serving me or don't offer me many options at all. On one of our first days there, Enrique, the executive chef came to our breakfast table when Jenna, our waitress at Toscanini's alerted him to my allergies. He met me at several of my future meals. I was able to pre order my dinners, they accommodated me with ease and just told me to tell them what I wanted to eat-didn't have to be on the menu. They even made me chocolate cake! I never get desert in the US!!! I get so much anxiety trying to dine out and was just overcome by how wonderful the staff was in serving me. In regards to COVID safety, they were superior. All of the staff wore masks, there are stickers all over the floors to encourage social distancing, your room is taped closed until you check in and enter, all guests must hand sanitize upon entering a dining room, upon many other measures. The pools and beach were wonderful, the spa was amazing, our room was lovely, and we had a very nice trip for our five-year anniversary. The only thing I would recommending skipping is the private "luxury" airport transfer, just take the van. Our vehicle both ways was not luxurious and both drivers insisted on driving with the windows down instead of air conditioning. It wasn't pleasant. Otherwise, this was an amazing trip of a lifetime. Thank you, Sandals, we will be back!
Amazing Wedding and Honeymoon Vacation!
A trip that we will never forget, my wife and I went to St Lucia Grande Sandals resort for our wedding and honeymoon. We thought it was never going to happen with the pandemic going on but after changing our wedding date 3 times it finally happened!! If I can give this hotel 10 stars I would but i can only select 5 waaaa. From the moment we got there they treated us amazing the hotel staff went above and beyond for us. The hotel is beautiful it is big but not that big that you feel you are walking very far to get to and from restaurants or the different pools. The food at every single restaurant was delicious there was never a time that we said oh that's not good, everything was delicious. Great restaurants to pick from Gordons and Soy were our favorites. We stayed in an over the water bungalow it was something out of a movie, a huge shot out to our butlers Z and Karen amazing customer service and great people! We had our wedding ceremony in the chapel the pictures look like they came out of a post card, we had the on-site photographers (blew our mind with the pictures)! Another huge shot out to Jenna and the wedding team great experience from beginning to end. Beaches crystal clear waters. We definitely recommend this to everyone who is looking to get married, honeymoon and or just vacation in a beautiful resort, great customer service and great food this is the place for you! Cant wait to go back! Thank you Sandals!!
After all the anxiety of getting to St Lucia during the pandemic, the Grande melted away all that in one fell swoop!
If you love scuba diving, you'll love the Grande. The dive masters, St Rose, Marcus, Pamela, and Kerwin kept us safe and entertained 60 feet below, but more importantly, they really took great care of us throughout. The boat captains, Fletcher, Denelle, and Brandon were equally great. Our experience at every restaurant was superb. The dishes were all excellent, made only better by the staff. In the Soy restaurant, Lito, Glenn, and Hetra, really made us feel at home and genuinely welcome. Verkisha and Kim also added to the experience. At the Bayside restaurant, Elisha remembered my wife and my name and she showed how much she cared. Our mornings really set the tone for the rest of the day when Marvin, Kelvin, SueAnna, Janelle, and Nicholas provided such care. Vernelle at Bombay and Julita at Gordon's were extremely helpful in picking out the appetizers and entree. I suspect that whatever we chose would be excellent, but with their help, we probably got the best of the best. Termesha's infectious smile brightened our day every day, and her bubbly personality may it a joy to talk with her. Bobby the groundskeeper ushered us to the driest space during a torrential downpour and lightened our spirits during the 10 minute rain. And Tessa our housecleaning lady was truly remarkable. She had been at the Sandals Halcyon two years ago when we stayed there and she remembered us. She even remembered the room number we stayed in. Fortunately, I had keep some of the material from our stay two years ago, and she was absolutely correct in our room number. When the staff at Sandals treat you like royalty, at first you think, it's just there job, but they truly are the most wonderful people, borne out by Tessa remembering us two years later. As much as I felt very welcome at Sandals, I also felt very safe from the pandemic. I observed the cleaning process throughout our stay, and the staff never wavered in keeping us safe with all the protocols. As an example of the attention to detail, I noticed one morning the flags that fly at the entrance was arranged in a different order. I didn't think anyone else would notice, but within an hour, the flags were rearranged in the correct order. That showed me that Sandals looked to each detail and would not falter in keeping us safe. Thank you.
Absolutely amazing resort and stay!!
My wife and I planned this for our ten year Anniversary trip. We were supposed to be on property from 7/31/2020 to 8/11/2020, but due to airline scheduling conflicts we were there only 1 Aug to 9 Aug. However, we could NOT have asked for a better treat! It was also well worth joining the rewards program for the Club Level amenities as well; fully stocked room bar with liquor, soda, water, wine, etc. and the swim-up lagoon room was gorgeous! The bed was comfortable. The staff was OUTSTANDING!! For four days we sprung for the Cabana (on discount for USD $100/day) with concierge service. We were pampered with breakfast and lunch and all the drinks we could handle, served to us by our AMAZING concierges, primarily Heather and Asson - huge props to them! Not only the customer staff but groundskeepers, housekeeping, security ... everyone greeted us with a warm greeting and thanks every single day. We will definitely be making arrangements to visit this property again when the airlines will cooperate and let us stay longer than 7-8 days!
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.