What to expect
- Sleep Quality
Last 5 reviews
Amazing experience! A+. From start to finish, a very personalized experience, truly exemplifying the warmth of Sri Lankan hospitality to the fullest. Staff was very passionate, skilled, genuine, very friendly and believed in making us feel as comfortable as they possibly can! We enjoyed being treated as royalty during our stay. Food was amazing. The choices span the spectrum of eastern, Sri Lankan to western and were meticulously presented, creatively incorporating customized requests. The iPhone enjoyed a picture prior to us almost every dish. The resort is very artistically designed with extreme care to preserve the nature with minimal intrusion respecting the wildlife. Very evident that a lot of thought went into this resort. The only feedback I would provide is towards a better job in marketing the resort internationally to allow others to discover and enjoy your hidden gem! You offer a lot, and you do it so well!
Out of this WORLD!!!!!
The ambiance at this place was an experience I have not had in Sri Lanka previously. The staff from the GM downwards was simply fantastic in terms of their professionalism, courteousness and friendliness. My Family and I had an relaxed/chilled out holiday. The flexible meal times had a big part to play in this as it seemed we had the place to ourselves. The layout of the cabin along with its luxuries was one to remember. Will definitely visit again.
Absolutely blown away by this place!
Our family spent two nights at Chena Huts. From check-in to check-out we were treated like royalty. I had emailed months prior to our stay to alert them to my son's birthday which coincided with our stay there. They not only planned a very special dinner for us on the beach, but also decorated his bed with flower petals and plants to spell out "Happy 16th Birthday" on his bed. He couldn't stop smiling over this and the many "happy birthdays" from all of the staff over the 2 days. Our game drives were wonderful. Johnny, our guide, was extremely informative. And the driver was amazing, squeezing us through traffic jams so that we could be center and up front when there were crowds. We managed to see all the animals we hoped to see over 3 drives. On the return from the evening drives, you are dropped on the beach where the staff has set up a bar. They immediately give you a cold wet washcloth which is VERY appreciated after the dusty warm drive. Then sundowner cocktails commence, accompanied by treats prepared by the chef. The food here was the BEST we had during our 2 weeks in Sri Lanka... absolutely delicious and different choices each day. The general manager left us a letter in our room, thanking us for still making the trip after so many canceled following the Easter terrorism. We felt extremely safe our entire time in SL, by the way, and especially safe at Chena Huts with security tight to get in and out of the resort. Many thanks to all the staff at Chena Huts!!
Superior customer service with excellent rooms and food. Highly respectable staff, who always looking to improve their service and turly sticks to the standards of "customer first". Highly recommended to anyone looking for an escape from the city life and wants to see beautiful animal and natural scenery! Thank you to all the staff who looked after us!
Best Way to Bring in 40!
The Chena Huts experience from start to finish was absolutely best in class. Within the first hour of arrival, we enjoyed cold, refreshing wash clothes to rinse our hands, luggage dropped in the room and champagne cocktails IN HAND on the beach! Every staff member and safari guides was friendly and willing to accommodate every detail of our stay. We were celebrating a 40th birthday and the chef whipped up a delicious chocolate birthday cake to celebrate the occasion. Beautiful people, beautiful country, beautiful wildlife - I left Chena Huts inspired to return.
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