What to expect
- Sleep Quality
Last 5 reviews
Mount lavinia hotel
Stayed in Mount lavinia Hotel from 26th November 2020 to 10th December 2020 for Quarantine. Very old hotel. Room is not well presented. Very old and not renovated. Not clean. Taste and quality of food is very poor. They serve very small quantity as room service and not enough. Even the yogurt they serve is of very poor quality. Not a standard one available in Sri Lanka. Service of the hotel is not matching to its star class. Not worth for the money at all. Only positive I saw is its minor staff is very helpful and trying their best to help guests.
Return visit highlighted the need for a refresh.
When we can we travel regularly to Sri Lanka to visit family. This was our second stay in the hotel the last one being in 2017. The hotel still has a lot of offer its guests such as beautiful scenery, great restaurants offering traditional Sri Lankan food, fresh seafood and western food such as burgers & chips, the staff are pleasant and polite and there is a beautiful private beach. However the hotel is in need of refurbishment as the corridors/ hallways leading to the rooms are looking drab- walls need painting and carpets need replacing . The rooms desperately need refurbishing - new carpets , updated decor and new bathrooms. The rooms really are a let down and for us would be a reason for not returning here in the future which is a shame as we like everything else about the hotel so please update them!
I was quarantined here for two weeks with my mom and sister. We wish to commend the staff for their tireless efforts and sacrifices they made to ensure our safety and comfort throughout our stay. They provided a great service in all aspects. We also wish to give Mr Asela from fine-dining a special shout out for readily catering to our special meal requests and cooking us delicious food that we enjoyed. It is much appreciated. However, some improvements can definitely be made with regards to the conditions of the room interior to make it look more aesthetically pleasing. For example, some of the walls were damp. Furthermore, the wifi connection was very poor and this caused us some inconvenience as we had to attend virtual seminars and lectures.
Stayed over for the Quarantine
Gotta say, this place really disappoints. I got one of the new rooms facing the ocean so that's a plus but that's about it. Carpets had these orange stains, I don't know what those are but they really don't look clean. There is dust behind the toilet and water damage in the ceiling of the toilet. The nearby train basically forces me to wake up early in the morning because the rooms aren't soundproof, the A/C is loud and the room in general doesn't look great. There are far cheaper hotels providing a better service, unfortunately, I was not lucky enough to get into one of those for quarantine.
Their buffet is a vast spread including international and local cuisine. They have in door and out door seating arrangements according to your preference. Food was delicious and ambience was superb for a romantic dinner as well as for a family. Staff is very helpful and they are happy to help you whenever you need any assistance. Don't forget to make a reservation before you go.
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