What to expect
- Sleep Quality
Last 5 reviews
Peaceful stay at centara
The hotel is situated other side of the river, reception will arrange a boat to drop you at the hotel, very nice experience . We booked a ocean view room which had swimming pool view as well, this pool was too big and specious . Amazing experience .
Very bad experience with Front Office Staff. Not customer-oriented at all. Harassed us at Check in time even when we had early check-in. Ambiance and facilities, restaurants and dining is good. Modern, comfortable rooms.
Had a bad experience
Location wise the hotel is very beautiful and loved the beach. Some of the staff members were very friendly and some others not. Lunch buffet was average but the dinner and breakfast was good. The room we reserved was double with king size, but we got a room with twin beds, when asked about that, we were informed that there are no rooms left and that's all they can do.And the tv was not working and had to make 5 complaints and no one came to fix it. So all the time, tv was not working. All the time, reception ensured me that this will be fixed asap but nothing happened. Pool was large but the hotel staff allow guests to use the pool without proper swim wear which makes the pool less hygienic, Saw couple of other guests make complaint and no actions were taken. At the time we checkout we were asked to a balance payment and we were surprised to hear that as we did the full payment couple of weeks back.We had to show all the emails and invoices. after making lots of phone calls, wasting lots of time they realized the mistake that they have done. Because of these kind of things, we all had a bad experience through out our stay and its less like that i am gonna recommend this hotel to anyone
Excellent hotel - value for money
We went on a company outing and stayed overnight in this hotel. The facilities was excellent and the buffet was mouth watering. The staff was very supporter and even provided us extra food free of charge. The geography of this hotel is excellent for day outings and over night stays. All in all, an excellent way to relax and have some fun with colleagues or family,
A good stay
The staff was friendly and gave us a warm welcome when we arrived. We stayed on night with a group of friends. The rooms were spacious, clean and were in excellent condition. Easy access to the beach. Food was good.
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