Guest reviews Shangri-La's Hambantota Golf Resort & Spa

by AlexEdirisinghe1 Sri Lanka

Excellent Service

We had a wonderful time at this hotel, from welcome to the departure, the service they provided was excellent. The beautiful atmosphere and the view from the room made us more relaxed and happy. I must make a special mention of the restaurant staff, the service they provided was truely very good. I had special dietary requirements and did mention this when we went for our first meal. The kitchen staff also were very attentive and the executive sous chef took care of all my meals by giving special attention. Overall we had a wonderful time and we will definitely come back.

by 378raveenam

Appreciate the customer service

We highly appreciate the customer service given by Kumara Widanapathirana on reservations. Also a big thanks to the team of flying trapeze. You guys are great! We enjoyed the stay at Shangri-La Hotel Hambantota.

by Duljay

Overnight stay

Absolutely amazing stay. The staff was very well experienced and friendly. The food was amazing and particularly the chefs are very helpful and are always at your service. Loved the stay and is highly recommended for a luxurious stay in Hambantota.

by Nuwan D Colombo, Sri Lanka

Lovely location to explore and activities

It was a pleasant stay at the hotel combined with lovely locations to explore and activities. The service was super excellent and special thanks to guest relationship supervisor Jeevan.. The room was spacious, very clean and comfortable. Food was good though the variation was lesser than expected from a hotel of this category. However there were plenty of activities to do at the resort and the hotel had also arranged some fun activities specially for the kids. Overall a great experience at the hotel.

by Dave B Chichester, United Kingdom

Wonderful

Thank you so much to all the amazing staff at the Shangri-La. we have just returned from the most amazing stay and it was made so special by the exceptional staff in hand at the hotel. From Lakmal in the lobby to the fantastic girls on reception ( sorry I didn’t get your names) to the swimming pool attendants, bar manager and everyone else , you are amazing!!! Special thanks to Uditha and Ajantha for looking after my family and I so incredibly well at meal times, you and the chefs are immense!!! The food was out of this world! Nothing was too much trouble for any of the staff , they really are a credit to the hotel. Hopefully we can come back again soon for another amazing stay.