What to expect
- Sleep Quality
Last 5 reviews
Amazing - The place to be !!!
We stayed here for 1 night but wish we stayed here longer, the staff are really nice and welcoming, the rooms are clean and bed is comfy. The hotel itself has so much history and they have maintained it well. The views of the tea estate and the peaceful serenity it soothing. The food is great with a wide selection and not to mention tea. We have been traveling around Sri Lankan post the bombings and we have felt safe, like with any place you travel you have to be mindful of your surroundings, highly recommend Sri Lanka and this Hotel in Nuwara Eliya is the place to stay.
I stayed 1 night at the Tea Factory and loved it. The hotel and setting are amazing. The staff where incredibly helpful and nice. Dinner and breakfast where both buffet and delicious. In the morning we did the tea picking which also really great. Would defiantly recommend and would stay again.
An incredible gem
While researching around the Nuwara area, we decided that we wanted to stay at a tea plantation. Heritance is located 8-10km out of Nuwara Eliya town so we requested for a pick up by the hotel (usd25). This is probably better than hailing the tuk tuks at the train station because the location was out of the way and the drivers might get lost. We were given warm towels and a welcome tea upon arrival. There is exceptional attention to detail in the restoration of the building compound, from the working historical lift to beams and other machinery from its heydays. We had an incredible lunch set from the restaurant, and formal wear is needed for dinner (but not entirely enforced it seems). The evenings were filled with piano music from the restaurant’s singer. Fog seems to descend upon the hotel every evening, and it felt like we were passengers on a lone cruise ship. We tried the drinks at the bar and highly recommend the Argente arrack (which we can’t seem to find anywhere else). The Manhattan we ordered was a miss, as it was too sweet. We also brought our own whisky which was very fitting to drink whenever the fog descended. We signed up for the morning walk where a guide took us around the estate. But I think we could have easily done this ourselves since there were no particular viewpoints on the walk. Overall this place is a winner if you would like to experience some old world charms in a hotel building with its own history. The staff were very friendly and provided us with great service that matches a hotel of its character.
Best place if you love Tea
Was there for an one night and I enjoyed the experience very much. Hospitality is exceptional and the food is amazing (keeping to Heritance brand image). Room was specious and the facilities are up-to the mark. Specially love the old fashioned lift they have in the hotel.
My husband and I stayed here during our honeymoon in the executive deluxe rooms. It was a very memorable and wonderful stay. The service at this hotel is excellent. We really enjoyed all the food and activities; we did a tea picking activity and also enjoyed high tea. The service is second to none here - there was a train strike disrupting our plans leading to us extending our stay and the staff bent over backwards to coordinate our driver to meet us one day early and to extend our stay in the same room. It is a bit out of town - a good drive from the Nuwara Eliya train station, but I think it's historic charm is not to be missed.
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