What to expect
- Sleep Quality
Last 5 reviews
It was ok
Quite far out of kandy and really nothing around it . Hotel is nice but did lack charm and prices they were trying to charge for taxi was extreme. Pool was nice to chill but the poolside food is average .
Two nights here
Hotel is by the river but too far to walk into a Kandy. Pleasant welcome on arrival. Nice big room, comfortable bed and big bathroom. Balcony adequate but I suppose after the previous two seemed small. We were told on arrival that men had to wear long trousers in the dining room so opted to eat at the snack bar when I noticed people going into the dining area in shorts I asked and was told shorts no problem!! In saying that the meals at the snack bar were quite good. The pool is very nice and plenty of sun beds - in shade or sun. Good selection at buffet breakfast.
Excellent Hotel And Great Stay❤️
Wonderfull Awesome Hotel One Of The Best Resort Hotel In Sri Lanka. We Got Luxury Family Room Upgraded Nice And Huge Room.Especial Thanking To Ama GRO Excellent Hospitality So Far I Ever Seen Such A GRO She Great And Perfect Friendly Service Smily Faces And Janani Receptionist She is Given the Excellent services. Food Is Awesome Great Stay Overall Very Happy Stay with my family and kids. Enjoy lot Overall Stay wonderful. Thanks To Ama,Janani, Mien,All the Staff We Will Be Back Soon❤️ Thank you Everything Ama
On arrival the hotel lobby looked impressive , very grand but other parts of the hotel were desperately in need of repainting and renovating . It should no longer be classed as 5* as it is very tired and generally a bit shabby . Housekeeping also needs improving - dirty floors , skirting boards and the bathrooms smelled unpleasant . The rug in our room was full of bits and ash and needed a good vacuuming on arrival . Tbh the whole hotel seemed to lack in cleanliness which is worry in the world current health situation. Pool was ok and sun beds comfortable but the pool bar service was extremely poor service having to wait for over 20 mins for our 2 beer order to arrive ! Their excuse was they had to be brought from main building ???? 2 members of staff sat at the pool bar whilst we waited for our drinks , why couldn’t one of them collect the drinks ? It would have only taken 10 minutes maximum! Food extremely average. It seemed that more time was spent on how it was displayed and less on the actual quality. Top Tip-avoid the free tea and coffee as both tasted absolutely disgusting . Some staff were unfriendly and generally seemed disinterested in their jobs, standing together chatting which looked unprofessional. Bar prices expensive for Sri Lanka especially as drink quality was poor . Location was ok , the hotel has lovely views but it is too far out to walk into Kandy town . Probably would not recommend or use this hotel again, we were overall disappointed with it .
One night at Earls Regency
Went to watch the final ODI between Sri Lanka and West Indies. Booking was done through booking.com. Very reasonable rate for one night on bb basis.Hotel was kind enough to give me an early check in. Seafood platter for lunch was great. Cooked to perfection. Room service was great. Breakfast was good. Overall service was good. Beautiful place to spend time.
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