What to expect
- Sleep Quality
Last 5 reviews
Stayed in this beautiful hotel just before the 3rd wave of COVID 19. Must say that hotel offers superb hospitality from check-in to checkout. Reception staff was warmly welcomed us and room was given in no time since I was traveling with my baby boy who is 9 months old. Sadun from the restaurant took care of us for all 3 meals and special thank goes to Executive chef Nishantha for personally taking care of my baby boys meals. Felt like home. Thanks again everyone for the great hospitality and hoping to see you guys soon. Stay safe.
Wonderful Avrudhu celebration
April is so special for Sinhalese people as they celebrate the new year coming ahead,we decided to go out of the way this time to celebrate Avrudhu as we heard citadel is going to have a Avrudhu celebration with all the games. We really enjoyed this time because our kids got the opportunity to participate in most of the events whereas everything was well organized and the important fact was that all the arrangements were done according to the COVID-19 protocols.chef Dushmantha Pitigala and chef Pasan and the the rest of the staff had organized a new year sweet preparation for kids where each and every one of the kids got the chance to participate and enjoy to the maximum.Thank you very much for making this particular Avrudhu a special one for us,and a life long memory for us.All the staff from front line,restaurant,bar had been very attentive to our needs and also been so friendly had taken them on their extra mile.we were so glad to see chef Dushmantha and Pasan who went there way out to serve people where there were instance they have to be patient to withstand the protocols of COVID-19.excellent job done Dushmantha and Pasan and all the staff who were at the restaurant who made others day a enjoyable one.keep up the good work as you may all have the strength to serve more and more in the future.love and blessings from koch family!
We recently stayed at Cinnamon Citadel Kandy for 2 nights and had a wonderful time as a family. Location - The hotel is located just a few Km away from the Kandy city and its easy to access. Facing the river the hotel is a fantastic place to relax and enjoy with the family. Rooms - Clean, nice and spacious. Offers all required amenities for a holiday with a comfortable bed. Service - I would say one of the best ever experienced admist the covid 19 pandemic the staff did their best to feel us welcomed and looked after with excellent hospitality. Special thanks to Lahiru who helped to facilitate the booking, Chef. Viraj for spoiling us with a fabulous cuisine filled with variety and taste, Aditya Guest Relations for time to time checking up on our stay, Chinthaka from the Bar and Sasidharan from the Restaurant for providing us with the best services. And all the staff who have worked in the background during our stay. Food - Variety of choices and with grate taste we enjoyed every meal. We will definitely recommend this place to all our friends. And we will return for sure. Thank you for everyone at Cinnamon Citadel Kandy for making our stay wonderful @cinnamoncitadelkandy
Glad to choose cinamon
From room reservation I had a good service. I have visited with my family for celebrate our wedding anniversary . We received a very warmly welcome from the reception. Rooms were very clean and comfortable . They provide us a baby cot also . Food was delicious . Everything was under covid -19 guidens. Specialy I have mentioned and thanks a lot to chef Mr.Dushmantha Pitigala , Mr. Keerthi and Ms Nithya And all other staff.Thanks for the Anniversary cake.Cinamon citadel was the best place to stay vacations in Kandy. Regards from Thushara and Family ..
Clean.. well serviced ... attention to sanitizing everything is admirable ...friendly staff.. great attitude.. it was a genuine effort ... Family felt safe staying here... Buffet was served to the individual so that everyone contacting with the utensils are avoided.. its good to know that such action taken during this pandemic times Regards Paul
© TripAdvisor 2021
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.