What to expect
- Sleep Quality
Last 5 reviews
Hotel is easily accessible and situated 7 km away from the Kandy town The food was excellent in choice and of 5-star quality. I want to thank the staff members once again for making our trip more wonderful and memorable. This is a hotel I would definitely visit with my friends and family. Definitely recommended for anyone looking for a nice, cozy and quiet getaway from everyday busy life!
Excellent Hopitality with Covid-19 safety measures
We visited the hotel with the family after Covid-19 lockdown and we were quite uncertain about the experience that we were going to have and It was a much awaited holiday. Once we visited the hotel, all doubts were cleared, and had the warm welcome which we normally get at Cinnamon Hotels. A big thanks for Shamil, who was previously at Hikka Tranz for his excellent caring during our stay. Further the restaurant, front office, kitchen and all other staff members are highly appreciated for their commitment in providing an exceptional service. The safety measure for Covid-19 has been implemented with great attention. The rooms are spacious and have a breathtaking view of Mahaweli river. The food is superb. The hotel is highly recommended !
We had an amazing stay for two days at Citadel. It was such a beautiful and a pleasant place to a relaxed holiday. We were given truly a golden and a remarkable service by its staff. Can defiantly recommend for anyone who is searching for a luxury place with a reasonable rate.
Had a great time at Cinnamon Citadel with my family and relations. The rooms were clean, pool well-maintained and the food was delicious. The whole team at Citadel was friendly, helpful and cooperative. Special thanks goes to all chefs and specially Executive Pastry Chef Dushmantha for the lovely desserts prepared, as I'm a dessert lover and enjoyed the desserts vastly.
This is the first visit to Citadel. We were over the moon because of the service they provided to us. We traveled many times to Kandy but this is the best hotel I would say. You can enjoy the local and foreign types of food. Staff are very good and highly professional. We are sure that we will visit again in this wonderful resort and the team.
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