What to expect
- Sleep Quality
Last 5 reviews
We spent 1 night at Cinnamon Citadel during my stay in SL. I went there with my brother, sis-in-law and my parents. we booked 2 rooms from Superior category under half board basis. I booked his hotel as a gift to my brother who celebrated his 1st year wedding anniversary. I asked the front office team to arrange a surprise for them and they arranged it so well. The room was beautifully decorated and hotel offered a delicious chocolate cake as a surprise. I would like to thank the front office/F&B staff for that. Food was delicious, we had an amazing view from rooms. The staff was friendly and in room dining was topnotch. Thank you for the wonderful hospitality! I will come back again! Reservation No TisRb14nko33LkCi
Beautiful Riverside Hotel
On arrival, the staff were very friendly and efficient. My room was spotlessly clean, well appointed, with all amenities. It also had a large private balcony overlooking the river, with amazing views at sunset - and also a great place to sit with your tea at sunrise and listen to the most amazing chorus of bird songs! If you have some time to spare, take a walk along the riverbank. The food was fantastic and good value. The hotel is conveniently located for visits to Kandy and the surrounding areas. Highly recommended.
Good hotel , great location !
Just by the flowing river , this hotel has a nice location ! Rooms are nice and unique, with old architecture! Had a big terrace too overlooking the river ! There are many rooms , so it’s quite commercial, do not expect calmness and peace ! It’s has a huge swimming pool, downside is that almost every room has the swimming pool view, so no privacy whatsoever ! The buffet spread was very huge, but wasn’t very satisfied with the taste , specially the desserts section ! Overall a decent stay..
Cinnamon Citadele experience
One night stay in Cinnamon Citadel was a pleasant experience.I felt comfortable, the staff was kind and helpful, especially Nithan Raha who very quickly helped to arrange my travels and shared all valauble information.
I was on a tour of Sri Lanka and I found this hotel to be the best one. Although a bit out of Kandy it had a great swimming pool and an amazing view. It has excellent local food and there interpretation of western food didn't disappoint the nervous eater. We had some laundry done which was efficient and cheap. Would stay here again.
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.