What to expect
- Sleep Quality
Last 5 reviews
Good access to the centre of Kandy
The Cinnamon Citadel was the third hotel on our tour of Sri Lanka and probably the closest to what you might describe as an international hotel. The service was top class but the main restaurant was buffet style and not really what we were looking for. On the second and third nights we ate in the second restaurant by the pool and this was much quieter and infinitely more pleasant. Big shout out to Piyumi who looked after us so well there. There is music played in the bar area in the evening and maybe not what everyone is looking for but I thoroughly enjoyed listening to a quitarist who played Santana music so well.
Wonderful pleasant stay!
Stayed at this hotel for one night during our trip to Sri Lanka in October 2019. The ambience of the hotel is nice and its situated along the Mahaweli river. You can get a view of the river and the natural soroundings from your room balcony and the restaurant. The room and the toilet are very neat and clean. There was tea and coffee maker inside the room. The buffet dinner and the breakfast was excellent with lots of choices. However, some of the menu in the dinner buffet was quite spicy. The hotel staff were also polite and courteous. Overall, me and my wife had a wonderful experience at this hotel and would like to stay here again during our next visit to Sri Lanka.
Stunning location in a beautiful hotel
Stayed here for one night during our tour of Sri Lanka. Would have loved more time as the setting and facilities were magnificent. Staff very friendly and helpful. Buffet breakfast and dinner with a great deal of choices Highly recommend this hotel. One thing though there are a lot of stairs dependant on the rooms you have.
FABULOUS SERVICE...GREAT ROOMS
Unfortunately we only spent 1 night at this great hotel enroute to Trincomalee. The staff were very helpful and efficient. They could not do more for you, You only had to request something and if possible it was there for you. Great pool and surroundings. The rooms were large and very comfortable and well appointed. Great views from the bar and restaurant and the buffets for breakfast & dinner was amazing. Plenty of choices and very tasty. This hotel is out of Kandy and you need to have transport if you want to visit the town. The hotel is located overlooking the river with an lots of variety of birds. Will definitely stay at this hotel for a longer duration the next time we visit Sri Lanka.
Lovely stay, great staff
The staff were lovely from the moment they greeted us, attentive and very helpful. We arrived around 9am after an all night flight and they got our room ready for us early which was much appreciated. The view from the restaurant and bar is amazing and the buffets for breakfast and dinner offered lots of variety and were delicious. The room was nice, there was a lovely balcony, the bathrooms were great but starting to look a little tired.
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