What to expect
- Sleep Quality
Last 5 reviews
The best hotel I’ve ever been privileged enough to stay at. Perfect surrounding with absolutely helpful , friendly staff who go above and beyond to make sure we have the best time. It was my husband’s birthday during our stay and there was a lovely suprise when they decorated the room with a cake. Also an excellent buffet. We will definetely come back again and I would highly recommend this hotel. Also we had a great experience with flying Rawana activity.
A bit overrated, but still nice
This hotel is a nice and calm place with great views and tasty food. However, the rooms felt a bit uncozy to us, especially compared to other places we stayed in during our road trip through Sri Lanka. Maybe our expectations were too big because of all the hype about this hotel - and the prices that are pretty high for Sri Lanka :) Nevertheless, it was a good stay. Stay safe and thanks a lot!
Relaxing stay with great views
Great property for couples. Stunning views over the valley. Well thought our and laid out property giving privacy, realxation and a country feel. Great views and immersed in nature. has a range of activties closeby as well. Sad to see Ella so quiet with the pandemic . Great staff - always obliging and eager to assist. well worth a trip and would certainly return.
Very Bad Customer services
Very bad customer service...we stayed 11 th night 2021.We have booked 6 premium deluxe rooms and 2 deluxe rooms. All together 8 rooms.From the checking time it was very bad experience for me. They didn't arrange rooms properly. At the restaurant i had some bad experience one staff member talk me very bad words.I have went lot of hotels and no one talk me like that way. I didn't tell any thing because my wife and son was there. i m Totally disappointed. Other bad experience is at the check out time after the bill was settled they want to remove our vehicle from car parked. Never recommended this hotel.
Our hunnymoon at 98 Acres Resort and Spa
We stayed two nights here on 11th and 12th March 2021. Our hunneymoon was amazed in a supreme deluxe room which was fantastic and clean comfy with wonderful views of the little Adams peak and Ella Rock. All the staff including security team were following all the Covid - 19 guidelines. We were offered with the variety of delicious food including a marvelous canddle light dinner. All staff members were very friendly and the service was brilliant. Deeply appreciate all their wonderful hospitality and outstanding service that we never expected for. We are forever grateful to the general manager Santiyago, Front office Manager Sachintha, Kumara from the restaurant team and all staff members for all your inspiring, caring, and dedicated support that helped us feel so special and memorable. I would like to recommend 98 Acres Resort and Spa for the people who seek for an amazing service, wonderful stay with lots of fun and the best value for money. I am forever grateful for everything, Ravindu and Kaushi.
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