What to expect
- Sleep Quality
Last 5 reviews
We had a lovely 2 day stay at the hotel! Great deal on the Suite Celebration inclusive of a free upgrade, afternoon tea, evening cocktails and canapés, breakfast and a 50$ credit to be used at any of the restaurants. We received exceptional service from the moment we arrived. The front office staff including Radhinka ensured a smooth check in and made us feel very special. Our every need was taken care of. The suite was relaxing and and plush with all the necessary amenities in place. The team at Sapphire lounge took great care of us during tea and cocktail hour. The portions on food and drinks were very generous. Great breakfast spread at Central. Thank you to the team at Shangri La for making our stay memorable and very relaxing. We hope to be back!
Weekend Getaway - Home away from Home
As always a wonderful stay with Shangri La under the guidance of Radinka (Front Desk); who at every point makes our stay the best by attending to it all from our little baby’s meals to cravings of a pregnant lady (myself)! Definitely will keep coming back as we have done in the past and looking forward to creating more memories here at the hotel. Love, From a Happy Happy Family!
happily surprised with the whole weekend with my family at the amazing Shangri-La Hotel in Colombo
I was happily surprised with the whole weekend with my family at the amazing Shangri-La Hotel in Colombo Arshad Hussein went out of his way to facilitate all our specific requests and made check in & out was very easy & a happy experience Hasitha Amaratunga, Sampath ,Patrick & Sandun Malwana made sure our eve buffet & breakfast was exemplary We have to say the selection of Sri Lanka & European dishes made this the best Breakfast in the Southern Hemisphere The croissants were amazing & straight out of a French Bistro off Rue Saint Micheal in Paris The Eve Tea was perfectly balanced with probably the best cake selection that could have been chosen straight from a day at the Ritz in London Farooq Ziyar looked after all out travel with amazing ease & we had a lovely day shopping without fusing about taxis The only draw back was the temperature in the restaurants for the eve buffet..it was rather co0ld & made the food cold within a few minutes..but Im sure the highly efficient management will solve this in time I will definitely go back soon
first of all I should mention Rakitha's name here as he was very practical and helpful guy who is in reservations I believe. we stayed for 2 nights and it was our wedding anniversary. a small pudding like cake and some fruits were kept when we entered the room mentioning happy anniversary. quick check in from reception and main restaurant staff was very well trained and hospitality at its best. gym and pool side staff was very helpful. the Chinese restaurant food was very tasty but beverage prices comparatively very high amongst other competitive hotels. specially a cocktail price is Rs. 2500++ and within few minutes of the order we wanted to change the order to some wine which was not possible as waiter mentioned that already the cocktail is in preparation. which was not accepted. house keeping and room service staff was efficient. overall happy experience
Shangri La- where all expectations can be met
The atmosphere at Shangri La is warm and inviting, the lounge and restaurants offer an excellent range of delicious food and beverages, my suite is always impeccably clean and well maintained with the most comfortable of beds and the staff are lovely- a group of warm, attentive, efficient and delightful people. Truly an exotic oasis in troubled times
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