Guest reviews SHA Wellness Clinic With Wellbeing Escapes

by elena77555 Barcelona, Spain

Great place with management problems

I believe the place is good if you choose a package program that is easy to manage but not an a la carte that requires more attention. My repeated attempt to go for a short tailor made program has failed again. Therapists I have asked for told me they never received the request, and weird thing on departure was that the receptionist that was checking me out told me that I have an underwater massage scheduled (allegedly at my request which I never made) at an hour after the checkout and when actually they knew I was leaving for the train station to go home. Any attempts to explain that it’s an obvious mistake on their part where met with quite an unfriendly attitude by that receptionist lady who wouldn’t let me go for an hour (which was my last hour before the departure that I was planning to spend on their sunny terrace and not in the reception). The receptionist lady never apologised when the confusion was finally sorted out and in the end escaped leaving a colleague with me - I guess to avoid the apologies. Considering the incredible high price of the stay that I was paying I think I would deserve a better treatment. Not thinking of going back now for sure as if you don’t like a masseuse you can try to reschedule with someone else but to avoid a receptionist would be a bigger problem and would bring the bad memories back...

by marcqpan London, United Kingdom

Prepare yourself

Okay before paying SHA a visit please make sure you've updated yourself with the recent year of renovation and made sure you are not expecting anything you see on the "advertising" pictures. First things first - if you are well aware that the property isn't new then you won't be put off by slightly stained white (that are no longer anything looking like white) chair and sunbed covers. Or will you? Cultural differences are another thing to keep in mind. This is something I had to remind myself at one of the consultations which reminded me more of my parents telling me off rather than a doctor giving me actual feedback on how things can be improved. I left with mixed feelings and I am more than sure I never wish to speak to that gentleman again. Ah, and yes, flashing someones else results in my face with all the sensitive data isn't motivating me. It does prove to me that mine won't be kept safe and I am surely not quite happy about that either. The restaurant is great from day 1. Have no comments on service or approach. The Host has an amazing friendly approach which makes you welcome from the first visit. Treatments have been an absolute pleasure and I mostly assume because I can speak several languages so it does make things a little less awkward not sure how would have that all sound in English. Please, please go to private yoga. This is something you won't regret under any circumstances. All in all the experience is worth it. However, it is not a luxury or 5 star level of service, I am afraid. It's not about huge things but little by little it adds up. Would I go back? No.

by 884warrene Washington DC, District of Columbia

Ten years on, still unique

Guaranteed results if you stick to your programme. Top level and friendly staff in every department. A great introduction (or refresher) to Macrobiotics. A hiking programme would be a great addition, but packed itineraries get the results you want.

by girlvoyage London, United Kingdom

Simply Incredible and life changing

This is one of the most incredible places that I have visited in the health and wellness hotel world. It is more a mini-hospital/ beauty clinic/ gourmet restaurant that just happens to be able to re-set your body and mind. The setting is wonderful with far reaching views of the mountains and sea. The rooms are sleek and elegant and the restaurant is innovative and delightful. I would highly recommend Sha for -Anyone seeking a total health overhaul -Discovering plant based and Japanese cooking methods -looking into a personalised medicine plan for any long standing conditions -a luxurious break in the sunshine -a second opinion on serious medical conditions Dr Vera is one of the best doctors I have ever encountered and has helped me cure a condition I have had for 25 years. He is thorough, vigorous, knowledge, sensitive and also very amusing. He is so highly qualified and he is the picture of health himself. I am deeply grateful to all the Sha team. This is a place for demanding clients and it doesn't disappoint.

by ancavl

The Perfect Slimming Concept

I came to Sha a few times in the past...and each time the stay was fruitful in more ways than one: the friendly and competent staff guided me to relax, eat healthy macrobiotic food, do sports, treat naturally health matters, and slimming is a consequence of all these!