What to expect
- Sleep Quality
Last 5 reviews
Pros: This is an exceptional hotel. Grounds, pool and terrace areas are fantastic, spotless and are never too busy with guests. Restaurant breakfast and evening meals are amazing and the service and meal choices are first class. Very friendly staff throughout who can't do enough for you! Rooms are huge with large bathrooms. Nice location near the harbor and 20 mins walk from the main beachfront area. Cons: Water is an extra cost at dinner time (you do get free water in your room, just not at meal times), I think water should be free with the meals. Eggs have to be ordered separately in the morning for some reason and are not part of the buffet. They could have some buffet fried eggs ready to go I guess. The walk back up to the hotel could be difficult for the less mobile if you are visiting the harbour at the bottom of the hill but for most is not a problem. Only minor niggles on an exceptional hotel. Thoroughly recommended!
We had a good time
Lovely Hotel on an fantastic island. Beautiful nature. Build in the Manrique style using materials of the volcanos, build in an modern style. The only negative part in Puerto Carmen is the mass tourisme! But the hotel has a nice bar. For this Hotel I suggest to rent a car!
Fantastic stay for our first break for 3 years. Hotel exceeded our expectations, suite excellent and cleaned to a high standard every day. Amazing breakfast and the staff so friendly and willing to go that extra mile to enhance our stay.
Absolutly everthing on this holiday was excellent. My wife & I wanted a quiet relaxing holiday in excellent surroundings & that is just what we got. Adult only hotel, excellent food, quiet location but only a short walk to the nightlife, spotless hotel, excellent service, the staff, from first walking in to leaving on our last day were second to none. EVERY staff member deserves a "well done" but a special metion to Marly, our cleaner, Daniella, Sandra, Naomi, Sonia & Mailyn our resaurant/bar staff who made us feel we were the only clients in the hotel. We will be back.
La Isla y Mar
Just got back from staying in this beautiful hotel in a prime position overlooking the harbour in Puerto Del Carmen the hotel is stunning and the pool areas especially are fabulous great pool brilliant hydro pool and the beds are extremely comfortable for sunbathing rooms were spot on would definitely recommend this hotel and will be visiting again in the future
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