Guest reviews Hotel The Volcan Lanzarote

by chistery1 Newtownabbey, United Kingdom

Stunning hotel

We stayed here in the first week of March 2020 for our honeymoon. The hotel is really beautiful. We booked a seaview room. The room was fantastic. The view was amazing and the room was really spacious, clean and comfortable. Breakfast was lovely, lots of choice and we loved the belinis as we went in. We didn't eat in the hotel in the evening as there are lots of lovely restaurants at the marina beside the hotel and in Playa Blanca which is a 20 to 30 min walk along the promenade. The hotel is very quiet but we didnt mind this at all as we just wanted to relax. We enjoyed the spanish guitarists by the waterfall on a couple of evenings and the cocktails were lovely. We enquired about upgrading to a Club Room when we arrived but we were told there was nothing available but that there might be something available in a few days. We didn't hear anything more about it. We were happy enough with our room anyway. We had informed the hotel before arrival that we were on our honeymoon. We had hoped for a little gesture from the hotel eg flower petals on the bed or a bottle of bubbly etc.. but it wasn't acknowledged in any way despite other people telling us the hotel had sent bubbly to their room and put up banners for their wedding anniversay. We didn't feel like there was any effort from the hotel to make it feel like a special occasion for us. We felt that maybe they thought we were looking for a free upgrade or something but we really just wanted to feel a bit special on our honeymoon. We would definitely return to the hotel and recommend it if you want a nice quiet, relaxing, luxurious holiday.

by Linda S

Holiday in Lanzarote

I stayed at THe Volcan in Playa Blance in January 2020. The hotel is in a great location at the Marina. This is a lovely hotel with entertainment every night, nice restuarants and lots of places to sunbathe.

by tonymacEdinburgh edinburgh

Location and accomodation excellent

Enjoyed a lovely winter break to enjoy some sun and pampering at this excellent hotel where the food was out of this world and catered for every taste. We paid a lelltle extra for a sea view but it was worth it as we could see right over the marina which was a stone’s throw away and our room was of a high standard with all the facilities we required and a large bathroom with excellent shower and bath. Included was a free night at their themed restaurant which was very good but the food everywhere was of a high standard and with 3 outdoor swimming pools and plenty of sun beds it was a holiday to savour

by CaronA22

Great family holiday.

Whilst their are many things to complement about this hotel - I really just want to do a shout out to the animation team. Having worked in the travel industry in the past and being very familiar with the challenges of running a kids club this was one of the loveliest, well run kids clubs I have come across. A lovely welcome pack was awaiting our children on their beds when we arrived, with an itinerary of activities for the 2 weeks. A small, clean, cool kids club providing ample space for some indoor games, movies, games and arts and crafts. The small multi lingual team headed up by Gaby were very friendly, organised and fun. Some of the activities required some extra adult supervision to help the team such as the baking and kite flying which was great family fun and created some wonderful family memories. The club was only open in the mornings with a 1/2 hr disco at night but the children made great friends who they played all afternoon with and never missed the disco! What made this club different was the variety of interesting activities not the usual t-shirt painting on mass. I have 8yr old twins, boy/girl and they never missed a session - they absolutely loved it and they have never wanted to go to a kids club before! A wonderful hotel and a wonderful holiday.

by phillip0503 Leicester, United Kingdom

Special The Volcan

My wife and I recently enjoyed a 5 night break at the Volcan hotel. It is in a great location close to the marina and the promenade. We were warmly welcomed by Stuart and his colleague in reception and escorted to our sea view room in the Club area of the hotel. We were very happy with our room. Breakfasts were excellent with hot and cold selections. The omelettes and poached eggs were great. Dinner was not quite so good. The salads were first class and if you chose the freshly cooked meat or fish they were fine. However if you chose food from the"hot" buffet it was found to be at best just warm. Disappointing. In most cases we found the staff to be friendly and professional. The gardens and pools were lovely. We enjoyed being in the Club area.