What to expect
- Sleep Quality
Last 5 reviews
Great customer service and facilities
I tried the spa facilities with my mum after having a lovely breakfast and I have to say the highlight of the experience was the attentive customer service, specially from Rosa from the spa. She was very professional, friendly, proactive and made the experience way better for us. Wish everyone in hospitality had the same genuine attitude and customer service ethic as her. Well done Rosa :)
Super nice hotel with the Best view of Palma Bay. We had a nice stay. Clean rooms, friendly staff and great food on a sunny day at the terrace. Breakfast every morning could not be missed. Fresh coffee in the morning prepared by our favorite waiter Darwin (no need to tell him, he knows exactly how we wanted our coffee). We spent some afternoons in palma but due to some restrictions we could not spend dinner at the city. At sun set we just enjoyed our glass of wine at the terrace while being mesmerized by the view around us. Dinner is great and mouth watering. Overall we recommend Maricel as a place to be in Mallorca. Thank you for making our stay memorable this holiday season.
We had a beautiful stay at the hotel. We were upgraded to a wonderful room in the new building which is very well designed. The room had a wonderful outside terrace and plunge pool which was a nice feature. My partner and I went for ayurvedic massages at the spa which were just wonderful. One of the best massages I have every had! Breakfast at the hotel is a real treat and was included in as we are Bonvoy Platinum Elite.
After a worrying time I’d hoped for a few days break, I booked this hotel with a jacuzzi room for our anniversary which was still closed the alternative was a top floor room resembling a luxury prison cell then to be places which seemed like a punishment next to the lift shaft. Resulting in no sleep and when mentioned fell on deaf ears. There are so many better hotels that deserve supporting at this time. This one really didn’t seem to care at all. On a positive the bed was comfortable and the room good sized with added lift shaft!
Exceptional hotel & fantastic staff!
Having been in lockdown for a long time, we really wanted to find a hotel that was luxurious and also had lovely views of the sea. We stumbled across Hotel Maricel on Booking.com originally, then went to book directly with the Hotel with little to no deliberation! We had high hopes, and we certainly weren’t let down. From arrival all the way through the departure from the hotel, I thought the standard was exceptional. We booked a room in the newer part of the hotel called the ‘Natura’ building, and we actually ended up in an even nicer room than we were expecting with an extended terrace. The room in general was lovely, super spacious! It was really nice to have that extra space where you could sunbathe on your private terrace. The staff were all fantastic throughout our stay and really made us feel at home. Leo in particular stood out to us, when he greeted us on our first day. Location wise you’re about a 15 minute taxi ride away from Palma (will cost you around 10€). There is also a bus that’ll take you into Palma for 2€. Make sure you have your mask for both options! All in all, would recommend this hotel to anyone. The sea views you get from here are incredible! We didn’t want to leave and we definitely can’t wait to return soon.
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