What to expect
- Sleep Quality
Last 5 reviews
Fantastic Property which requires an upgrade
Fantastic Property. Overall we had a very relaxing week at the hotel. Staff is extremely friendly. The weak point is clearly the culinary variety, but not sure it is fair to criticise given current Covid restrictions. But clearly, there is room for improvement there and also the rooms desperately need an upgrade.
Formentor - still wonderful
Once more at Formentor for a few nights and once more a wonderful stay. Friendly, helpful, efficient yet discreet service (reception, meals, by the pool, ...). The gardens were magnificent and the pool seemed better than ever. The beach and the sea were as gorgeous as expected. And, even with the restrictions caused by the coronavirus context, the breakfast and dinner buffets were again outstanding.
What has happened to the beach facilities??
Every summer we have spent at least one day on the beach at Hotel Formentor, enjoying its wonderful position, inviting sea and the fine service of the beach staff. Alas the latter was nowhere to be seen on our visit last week. Gone are the charming staff together with the complimentary bottles of iced water that once were given out on arrival. Regarding lunch, we were told that as non-residents we could not book a table but just had to 'turn up'. So when tables became free, we turned up to be told that they were being kept free for hotel residents- in case - and we could not sit there. No attempt was made to encourage us to wait or any indication of how long we might have to wait. The restaurant manager simply repeated "this is hotel policy" - we have never encountered this policy before, so if this is part of the Royal Hideaway re-branding it is very poorly conceived. And it begs the question - if the tables hadn't been reserved by hotel guests, then surely they were available to non residents? However, having read other recent comments, I am glad that we found somewhere else for lunch and didn't spend half the afternoon waiting for the bill to arrive. As it was, two coffees, a half litre of still water and a smoothie had cost 21 Euros - if the service had matched the price, I would not have felt robbed. The beach at Formentor had been a holiday staple - but no longer.
Poor and grumpy service
Finely positioned hotel with excellent views over the bay in Fomentor peninsula. However, the service was extremely poor. The worst was the beach restaurant whose maitre D was surly and unhelpful. You would have through they would be going out of their way to welcome customers at this restaurant give the impact of COVID but the staff clearly have an attitude problem. Not recommended.
Old, Tired and Hugely Overpriced
The title says it all. It is quite shocking that this hotel is charging top drawer prices for such a poor experience. The place is now being taken over by Four Seasons, which is much-needed, as the current owners have clearly lost interest.
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.