What to expect
- Sleep Quality
Last 5 reviews
Enjoyed the hotel, the room and the location. We stayed three nights and had good service. We enjoyed the offerings at the breakfast buffet. We ate in the dinning room and enjoyed that. It was very handy to the big shopping mall and to a wide avenue with lots of sculptures. Local Chilean restaurants were close at hand as well. The WiFi kept disconnecting but was strong in the lobby. We felt safe in the neighborhood. Doormen were always Johnny on the spot. The clerks always understood English.
Good location in a nice area of Santiago. The property is modern and very clean. The breakfast buffet is very nice with lots of variety. We had dinner there two nights as part of our tour. The food was nicely presented and plentiful. The rooms are large enough and amenities are nice. There is a huge shopping mall close and lots of places to eat within walking distance.
This was a business trip and the room was very large but a bit sparce with amenities, no coffee or tea making available. The bed was very comfy and the shower was extremely hot with great water pressure. Staff were very pleasant. The restaurant menu was limited if you don’t eat seafood.. I would 70% of the offering had seafood in it. The area is a 10 minute walk to the famous mall if your into that. I had some great views from room and the 18th floor where the Gym and pool is. Will be staying there again in 3 weeks.
Unfriendly, Unhelpful and rude
The hotel was spotlessly clean the breakfast was plentiful however the staff from reception to doormen to waiting staff - rude unfriendly and unhelpful. No one smiles. Do not recommend. The pool is pleasant although no outside light can get in the rough the heavily covered ceiling. The gym is sparse but adequate. The location is ok but very intimidating walking though groups on street corners near the hotel.
Nice western style Santiago accommodation
The Pullman Santiago El Bosque has all the usual trappings of a Pullman with great comfort and buffet breakfast. It is not a classic Chilean experience til you dine at the restaurant which was quite luxurious but service was authentic Chile, right down to the eel consommé. There are no tea or coffee in the room options and we unfortunately lost a set of glasses to the very efficient pick pockets in Santiago. The hotel is near the Central Park and Costanero centre which was convenient.
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