What to expect
- Sleep Quality
Last 5 reviews
Great base from which to explore this staggering landscape
Try to ensure you are in Rooms 1 to 16: these are by the nicer ones, having a lovely outside terrace facing the mountains; the others are slightly disappointing. Public areas are good rather than exceptional, and we felt that changes to the lighting could make the restaurant and bar areas much warmer and more convivial. Service from more junior team members friendly and efficient, although it sometimes felt that the restaurant manager wanted us out as quickly as possible so that he could go home. The food is generally very good and of course the excursions - surely the main event? - are, on the whole, fabulous: climbing Toco, a volcano whose summit is at 5600 metres was truly exhilarating (not to mention emotional!) and the "Kari" hike in the Moon Valley with the irrepressible Carolina - only possible for a few months of the year - was one of the highlights of our 4 week South America trip.
An excellent launching point for the Atacama. Well thought out excursions to suit all age groups, professional guides efficient, friendly staff with a willingness to please all guests. Safe and secure, great ambience within the hotel.
Expensive and worth it
A beautiful hotel that fits in totally with it's surroundings. Excellent service, good excursions, superb guides. You get very good value for your money, something not always true at the high end hotels.
This is a great place to stay, if you want to relax. The side trips are excellent, and the guides are very knowledgeable about the history and geography of the region. I would definitely return to this hotel again.
Hotel with attractive design, good excursions. Food and service can improve.
Overall we enjoyed our stay at Tierra Atacama. The excursions were good, the guides friendly, the decor attractive. Unfortunately the food and the service were not as good as I would expect from a property of this level. The staff at reception, bar and restaurant do not seem to show much interest in the guests. The food was good at times, but always served cold. The selection of wines that are included in the package are very basic, as they are the cheap, high yield wines made by some well reputable Chilean wineries. Great therapist and spa treatments.
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