What to expect
- Sleep Quality
Last 5 reviews
On the second day you realise it’s perfect
This hotel is located in a fertile oasis in the Atacama desert around 3km from San Pedro de Atacama. The site itself is amazing with a cactus garden outside our bedroom, a llama park just beyond, Andean vegetable gardens, shady seats, calming Algorrobo trees and scented Rica-Rica bushes. It’s the service and staff friendliness that sets this hotel apart. Enrique and his smiling team in the restaurant are exemplary. The waitresses spoke good English and could describe the dishes on the menu and even go beyond to talk about how to grow the herbs used in flavouring. Every dish was beautifully presented and almost all featured a local ingredient or Atacama aspect. Loved the Rica-Rica crème brûlée. Our bedroom was clean, large with a huge and comfortable bed and Andean wall hangings. The bathroom had a neat clerestory window shafting daylight down to basin and mirrors. Enjoyed the luxury shower. We had a patio with sofa and chairs to relax. We loved the locally woven blanket on the sofa so much that we asked to buy it - answer yes! Friendly bar where we chatted with other guests before and after dinner. Somehow they make interaction easier than many other hotels. The package includes excursions within what you pay. The lad who explained the excursion options to us five minutes after our arrival was rather confusing but he’s probably new to the hotel. I recommend the cactus hike which was a half day trek down a canyon full of six metre cacti. Manuel is an impressive guide. We opted out of the Geyser trip because of the hours of bumpy road and the temptation of the delightful grounds. We did take the courtesy car to San Pedro for a couple of hours for church, market and general atmosphere. Also walked to the Quitor hill fort about 5 minutes away. Lots to do and also good reasons to do nothing. Everything just seemed to flow well during our stay and maybe this is credit to Rosario of Guest Relations who is always ready to help out or offer good advice. Thanks.
Beautiful resort in the desert
Excursions are included and explained to you in detail the day you arrived. You choose the one you want. Some half day some full day. Some more difficult than others. We went to Moon Valley, Rainbow Valley, Rock ?, salt flat and the lagoons/lakes 4250m high in the mountains. Love all of them. Breakfast is good, dinner is ok but can be better. Salads don't have a lot of dressing and choice is limited. Dinner portion is kind of small but you can always ask for more. The fish is good. Lamb stew is good, but I have the lamb chop it is small and a bit tough. The ribs is good too. Service is great. Environment is very very good. We do have a bit of communication problem with one waitress but the front desk and excursion staffs speak good English. Highly recommended.
An Outstanding Resort !
This beautiful resort in the Atacama desert does everything perfectly. The decor is zen like respecting the desert surroundings. Rooms are well appointed though air conditioning would have been nice. The staff are very friendly and very accommodating. The excursions are top notch with extremely knowledgeable and friendly guides. Try the mountain biking for a very unique not overly challenging mountain bike experience. The food selection and quality as well as the wines are excellent. Pools and spa also top notch. The area itself is other worldly and so interesting in its stark beauty and serenity. I highly recommend the area and this resort!
Fond Memories of our time in the Desert
From the moment that we arrived at the Calama Airport we were in very good hands with everyone from the Alto Atacama Lodge. The lodge rooms were good, the service was very good, the food was delicious, the drivers were safe and the guides were excellent. Also, we were far far away from protesters so no worries there. Of special note, the Expedition Team at the Lodge provided good advise on which excursions we took into the Desert and took into consideration our adjustment to the altitude. This was very helpful. (All excursions were included with the room rate.) We have traveled throughout Chile many times, and while we have enjoyed all of the locations in Chile where we have been, nothing has been as special and unique as the Atacama Desert and we are delighted that we chose this lodge to be our home base there.
Great desert resort
We really enjoyed our three nights at Alto Atacama. The rooms are very nice and spacious with fantastic views from a private terrace. Upon checking in, they asked if we wanted a portable air conditioner for our room, and we were glad we said yes. The property is beautiful and we really enjoyed feeding the llamas on site. The excursions were excellent...especially the sunset trip to lagoons and the moon valley hike. Be sure to consider the altitude when booking excursions your first day or two (I have altitude issues so thankfully started my altitude meds a couple of days in advance). The only downside to the excursions was that the roads are mostly dirt and can be very bumpy. It rained more than usual when we were there and some roads were closed, so some excursions were cancelled (obviously no fault of Alto). The only reason we would not give five stars is that we found the food was a little disjointed in flavors and the portions were small and the service in the bar and restaurant were quite slow at times. However, the employees were all very friendly. We would recommend Alto!
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