What to expect
- Sleep Quality
Last 5 reviews
Hotel situated quite a way from the town. Room very clean although we were disturbed by the next door villa's plumbing. Bed is on pretty much on the floor so rather hard to get out of! Villas all a bit tired and could do with a lick of paint. Food very average and restaurant out of use due flooding after a night's rain. Difficult to find anyone to get a cup of coffee/tea during the day. I appreciate that the Island is a bit cut off but surely there must be better hotels?
Nice hotel but far from town
We just checked out this morning after three nights. The hotel itself was fine, and the staff is friendly. Great view of the ocean. We had a few minor maintenance issues during our stay. If I were to go to Rapa Nui again, though, I’d look for somewhere closer to town. In addition to being closer to everything, there are restaurants in town that have better and less expensive food. Also, if you’re drawn to the “free WiFi”, don’t be. The WiFi only works in the main building and not in the rooms.
Poor facilities, overpriced food, bug ridden bed
We stayed in this hotel for three nights as part of a package, otherwise we would have moved. We were originally put into cabin 7. We half unpacked and decided to shower then found there was no hot water. A maintenance man came and twiddled with things but we couldn't communicate with him and were eventually moved to room 15 which was a family room and not a great deal better than our double ... and we still had no hot water. It was eventually sorted out on day 2. There was no Wi-fi in the room, hardly any in reception. No tea/ coffee making facilities and no bottled water in the room. The restaurant prices were very expensive and we ate out instead especially as we discovered bugs all over the restaurant floor and I awoke to find ants all over our bed. When I mentioned to reception that we had bugs in our bed - and showed her a picture of them she just smiled. Just as if she knew. The gardens were unkempt. The decor in the rooms in need of serious overhaul. The pool was not swimming pool more a plunge pool. There was also no question of accommodating us for a late checkout. We took taxis into town to eat and they weren't allowed to drive up the drive to Reception which was a walk of about 150 yards - uneven and tricky with luggage. I certainly wouldn't recommend this hotel to anyone.
The hotel had a great view and the rooms were nice too. Only problem was that they did not have windows with mesh to open in the night to let in some fresh air. It was too hot in the room with only the fan working. Maye they should start installing air conditioning in the rooms for hot weather. Also the restaurant was very pricey. Obviously they know that there are no other restaurants near the hotel and so could charge $30 for a small pizza or a salad!!! Breakfast was ok. Nothing great. The staff was nice and very helpful.
Booked as part of a package. It was a bit out of town but we love to walk and the views from our room was great. It took us maybe 20 minutes walking along the coast to get to the town (we are fast). Room was large and spartan but it was clean and the shower was great. The reception are was very comfortable, all the staff were very pleasant. We ate dinner here and the food was actually very good. Breakfast was included and it was plenty for us.
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