What to expect
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Last 5 reviews
I'd give 6 stars if I could
Every aspect of this experience was top-rate, from the beginning of our inquiry to our checkout. Every Tierra employee, from guides to bar tenders to the people who helped us make hike decisions, was friendly and helpful. Nicholas, the property manager, was often present and always asking about how we were doing--in a way that sounded like he really cared about our answer. Views from every room gave us a feel for what we would be seeing on our excursions--but only a taste. We only had 2 days to tour, but every moment of those was jaw-dropping and informative. I was there with my 30-year-old daughter, and we agreed we wanted to come back with our husbands.
Amazing stay in Torres del Paine
My wife and I stayed here for four nights last month and had an amazing time. Nick and his team of staff went above and beyond expectation to give us the most memorable experience of southern Patagonia. The hotel is tastefully (and ecologically responsibly) decorated and kept immaculate. The food is of a very high standard and the excursions designed to cater for everyone, plus the spa at the end of it relaxes you in front of a truly breathtaking view. We cannot recommend this place highly enough and would tell anyone planning to tour the area to give this a look! Thanks to everyone at Tierra Patagonia!
Unimaginable beauty, fabulous service.
I had one thing on my mind when planning our trip to Chile - to do the Base of the Three Towers walk. Next was to find a travel agent and plan accommodation. After much deliberation we decided on Tierra hotels in both Atacama and Patagonia and we were not disappointed. It is difficult to make accommodation decisions based on what you read on the internet, but after arriving and finding our bearings we were definitely in the right hotel in Patagonia. From the moment we stepped off the plane in Punta Arenas everything ran so smoothly. The 5-hour drive from the airport to hotel flew by - the car we were collected in was spotless, the driver did not speak English but was courteous and communicated well and we were provided with a packed lunch and information about Patagonia. On arrival at the hotel we were met by Nicholas the general manager and from the moment we stepped inside the hotel it was fabulous. Just the scenery was unbelievably beautiful. I cannot fault one thing about our stay at Tierra Patagonia. The atmosphere is so friendly, the staff are thoughtful and attentive and that includes ALL STAFF from the drivers to the cleaners to the wait staff and the guides are just amazing - a huge thank you to Tomas our guide the day we went up to the Base of the Towers. Basilio who plans the excursions was also fantastic - he made you feel like he had all the time in the world to meet every need and want you had, and he was so knowledgeable. One of the things I loved about the Tierra hotels is you could come in from an excursion at any time and just go to the bar or restaurant in what you were dressed in and it was acceptable - we had an inclusive package and although it can be expensive, I would highly recommend. This was supposed to be a one-off holiday and I could go on all day , but it was just so incredible I have to go back. Our time at Tierra Patagonia finished and we were driven to El Calafate in Argentina for the next leg of our trip by another lovely driver called Richard who got us through the Chile and Argentinean borders easily. Would I recommend - absolutely and without hesitation. Thank you, Tierra Patagonia.
After months of research between Awasi, Tierra and Explora, I ended up staying at Tierra Patagonia. As a solo traveler, I was looking for a hotel/lodge that would offer a hassle-free all-inclusive option while still ensuring that excursions were in a group setting (vs. Awasi where all excursions are private... which is not entirely a bad thing if you're looking for complete isolation). What I liked the most about my stay here definitely has to be the right combination of the amazing excursions (Base of Three Towers, French Valley, Hunter's Trail, Horseback Riding, Laguna Azul, etc.), great food and beautiful location/views from the room. Kuddos to Basillo and his team of amazing guides - they made all the excursions fun and educational (shout out to Roberto and Nico for sticking with me throughout the Base Towers hike... probably would not have made it without their support and guidance near the end). Highly recommend for solo travelers, couples, families, etc... this was a place for everyone (young and old). Bonus: days leading up to my trip, I had to make a few revisions to my reservations (originally staying in Tierra Patagonia & Atacama) and had to cancel, then rebook due to the strikes in Santiago. Luckily, Nicholas' team at Tierra Patagonia were able to accommodate all the changes and requests I made, most of which were last minute. This just goes to show how much they take care of their guests.
Fabulous, beyond expectations!
My husband and I and another couple just spent 4 nights at TIerra. We are critical travellers and I cannot recommend the hotel enough. The locations is magnificent, with fabulous views from each room. The service was fabulous. Everything is personalized, from planning your hikes and activities, to your food preference , to ensuring everyone of your needs are met. We had to change our flights out as a results of airport closures in Santiago and the hotel made a very long call for me to Aeroplan, and helped us change our itinerary. The staff are clearly well treated and enjoy their jobs. They are all delightful! I would recommend the hotel wholeheartedly.
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