What to expect
- Sleep Quality
Last 5 reviews
Grandiose, great taste, wonderful food and service
What a feast and wonderful place to be when you just finished 4 days hiking and sleeping rough. The person who designed this obviously saw the beauty of everything before others and what an incredible job they did. Great spa, massage ok, nothing special but good, free bikes to go into town (about 10 minutes bike ride away), the restaurant is so good you don´t want to leave the hotel and breakfast is glorious. We got a late check-out without a problem and throughly enjoyed our stay.
Unique beautiful hotel
The hotel is built in a "museum" which was a previously a cold storage plant. The design is outstanding. The rooms are large and comfortable with a huge floor to ceiling window looking out over the fjord. The staff are all super friendly and helpful. We were on the all inclusive program and they were feeding us every time we turned around. Plus the food was fantastic. The included excursions were top notch. You absolutely should do the "glacier navigation" tour.
This hotel is different to any other hotel I have stayed in. Outside looks like you are entering something from a movie set but once entering the reception area, you are presented with an in-depth part of Chilean history. This hotel was built in 1904 as a sheep abattoir, still containing all the machines and history of that era. The 57 rooms are large and very comfortable, the beds make it so easy to sleep And the view through the huge glass windows is magnificent. The food is delicious and the excursions they offer suit all degrees of fitness. We found out too late that there is a window that can be opened for ventilation and I think that is needed. Overall we had the best stay and thank the staff for attending to our needs.
Amazingly wonderful hotel. We had full board plus tours. Definitely THE place to stay if you are here. Their guides were also excellent. We had a room on the third floor, 314 I believe, Great views lso.
Unique hotel but a bit far from most of the attractions
We stayed here to break up the journey from Torres del Paine to Punta Arenas. It was a good choice to avoid leaving at 3am and spending nearly 5 hours in a car! The hotel as others have said it is part museum and part hotel and the public areas are vast (don't expect intimate surroundings). It is a bit cold going from your room to the bar or restaurants, so wrap up when walking around. Also don't expect a short walk as it is a bit of hike to go anywhere within the hotel given its size. However, none of these factors detracted from the place which is unique and interesting. The standard "Singular Room" is spacious with fabulous full window wall views across the bay. I don't think any bedroom will have a different view. The bathroom is a bit disappointing as it is quite dark and they might have missed a trick by not installing a half glass wall to get a view over the top of the bed. We really enjoyed the food and definately book El Asador for a BBQ experience with a diference. They cook the meat in what can be best described as a furnace and it was fabulous and I have no idea why it was cooked to perfection and not fried to a crisp! Whilst here we had a horse riding experience which was good but expensive and cycled into Puerto Natales (not that much to see). I wouldn't out of preference use this as a base to see the wider area as it will involve a bit of travelling and the excursions are not cheap. Others have mentioned poor service but this was not our experience and the staff were friendly and helpful. In summary a great staging post for getting to or from Torres del Paine.
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