Guest reviews Luna Salada

by kein88

Amazing experience

My wife and I stayed at this hotel to experience the salt flats and it was amazing. Outstanding services from every single person, especially Pablo Cascone in the restaurant, stunning views, great day out on the flats, beautiful rooms, relaxing spa. It was the highlight of our time in Bolivia. Would love to go back!

by Lalitha A Montpellier, France

Loved the stay

The hotel is well decorated and it's a little tricky to walk on the salt for a three year old! The sunset view from the terrace is stunning. We traveled with a 3 year old and their restaurant staff were the most accommodating people! Their buffet had quite a lot of vegetarian and vegan options by which I dont mean salads, I mean real food!

by Retired I Detroit, Michigan

Great internet

Overall, we enjoyed our stay there. Best of all, as much as they stated that internet is only available in the lobby, we find very good internet reception in rooms 501 (right next to the lobby, and 504 (3 rooms further away). In addition, it was fast, and allowed us to send photos immediately. As the many reviews said, Luna Salada is built using salt. There was salt everywhere. I liked that as novelty, but after a while, did find it annoying, especially when one had to drag luggage over them. Other then that, the rooms were comfortable, though shower did take a minute or two to get the hot water. The amount of water was also quite weak. The staff was very attentive and bent over backward to serve us. Overall, really enjoyed it.

by Carl787 Buenos Aires, Argentina

A brilliant family stay

I’m sure we are all familiar with the feeling of arriving at a hotel and being duped by the marketing or TA photos. Luna Salada had the opposite problem - the marketing doesn’t come close to showing what an amazingly interesting hotel this is. I was organising a 4d trip from San Pedro de Atacama and arranged to stay at Luna Salada for all 3 nights. I booked directly though the hotel and reserved the family suite - perfect for our family of 5 (children aged 5,8,10). We used White and Green for the tour - who were brilliant. Worth noting if coming from Atacama and you opt to stay in Uyuni for all 3 nights on this tour it makes for an incredibly long travel day (14 hours) at the start and end - though worth it in my opinion! The hotel is close but set back a bit from the salt flats and from the outside doesn’t look anything special but inside, the space is amazing. Seating areas everywhere with views across the landscape, a games room, bar, spa (which sadly we didn’t have time to use) and a restaurant serving buffet breakfast and dinners. All the staff were excellent with the kids though Pablo (del mundo!) was a particular highlight - accommodating every request through the meal times. Would highly recommend staying here if you are coming to visit the amazing salt flats in Uyuni. If we are lucky enough to come back - we would definitely try and spend every night here again!

by KV1234 London, United Kingdom

Very good modern hotel (up to international standards). Restaurant food needs improvement.

This was by far the best hotel we stayed in during our 4 day Uyuni trip. That is to say it is more like an international standard 3.5 to 4* type of property which favourably compares to the majority of the other very basic rustic hotels in the Uyuni region. The reception area appears to have been recently renovated and is spacious and welcoming. The reception staff at check-in were very helpful and professional. We were given a nice room at the very end of the hotel which had good views over the salt flats and a voucher for a complimentary drink at the bar (Pisco Sour or Soft-drink). The hotel is quite large and seems to be constantly busy but doesn’t feel crowded. As the floors in the main parts of the hotel are covered in salt, it is necessary to have your bags brought to the room by staff who are more adept at dealing with them. We really felt for the bell man who had to bring our 3 bags right to the very end of the hotel; over the salt corridors and up three flights of stairs. He was efficient and polite and arrived straight away at check-in and check-out. The room was spacious with a large bed and was probably in a superior category to those located off the main corridor. We came across the same issue with the bed that we had in all other Bolivian hotels on the trip – too many blankets. The cover contained 2 duvets and two thick blankets which were heavy and far too hot so we removed most of these. The room had air-conditioning which was a pleasant surprise. The bathroom was perhaps the weakest part of the room. It was spacious but tired and there seemed to be issues with the water temperature in the shower whereby the cold tap ran hot water for some time. The bar has a nice feel and serves a range of cocktails as well as wine and beer. There is also a pool and spa but we didn’t have a chance to try these. Meals all appear to be served buffet style. Our driver told us this hotel has the best food in the area and guests apparently travel from the other nearby hotel to eat here. We weren’t overly impressed with the quality of food on offer at dinner. The fish was dry and the meat dishes were covered in sauces. The desserts were mainly jellies with a couple of pies and cakes. Dinner is available in sittings only. You can choose either 7pm or 8pm. Oddly there never seems to be any ‘lite’ or ‘zero’ versions of soft drinks available at the hotels in the area and the Sal Luna was no exception. Breakfast is also buffet style and is served from 7am. This is too late as most people need to leave early to take the long drive to onward destinations. We arrived at 7am and they were still setting up. 5 minutes later at least 20 people were waiting and more constantly arriving. The hotel needs to cater better to its guests rather than kitchen staff who presumably don’t want to start earlier.