What to expect
- Sleep Quality
Last 5 reviews
We staid there as a family (a big family since we are 14 and 3 generations, from 14 months to 62y old) and this place is a paradise. The location is magnificent with splendid panoramas ans so nice gardens that one can only wish stay there forever. The service is absolutely perfect. The staff is extremely polite, smiling, helpful and efficient. I have hardly seen such a combination of every talent a hotel needs. I would also like to mention the way they take great care of families in the best way, still making it possible for couples looking for calm and privacy to get it. Rooms, bathrooms, apartments are extremely confortable, luxury without any extravagant bad taste. I believe that from the youngest to the oldest everyone loved that place. Additional services (baby sitting, excursions,) are very well organized. I had a time in finding some point they could improve and eventually I found a minor one: the laundry service should be better: shirt ironing certainly does not meet our standards and we got back some shirts that were not ours. We dream to ba back!
Stunning Property/exceptional service!
We stayed as a family at La Residence for 3 nights in December & had a truly phenomenal time. The hotel is spectacular . . . feels like you are in paradise! The rooms are individually & exceptionally decorated, the food is delicious & the views are "pinch me is this real" caliber. The level of service is truly exceptional in a way that is warm & genuine & we felt like we got to know the team. We can't thank thank Henri, Laurens, Abry, Edward enough for your kindness & help (& my apologies on not including everyone/have missed names I know). As a few examples (but there were many more) of the level of personalized help: We had two family members, one who required wheelchair accessibility, join us for lunch one day & the team went out of their way to warmly accommodate us & ensure a wonderful memory for all of us . . . helped us with an afternoon bike trip to a vineyard (printing maps etc.) & as well as a mountain hike. We dream of returning one day, as soon as possible!
A special place
La Residence is excellent. The service standards from everyone were exceptional and friendly. My room (8) was large and comfortable and the food and wine enjoyable. I arranged a helicopter tour and vineyard visit with the sommelier through the hotel and this was excellent. We might have had better weather but that wasn't his fault.
Highlight of 3 week trip
We stayed 3 nights in Villa 4 and can say without doubt that La Residence was the highlight of our trip. We can’t fault it. The images of the room on the website do not do it justice. The pools were wonderful, the other guests were interesting, the whole hotel was exceptionally private, and the grounds were stunning. What stands the hotel apart from all our other stays in SA was the seamless service - a private chef for the villas catering to our children’s needs (thank you Stephen) was really the highlight and the personalised service of all the team (especially Henri) really made the stay magical. Our only mistake was feeling that we must try some of the local restaurants for dinner - none of the places we visited offered the same quality of food and we wished we had just stayed and enjoyed the hotel and it’s special ambiance. We will stay again without hesitation - a magical Place.
Beautiful views. Amazing service. Can’t wait to come back!
Per usual La Res, lives up to the standards of the royal portfolio. We stayed in the “Elton John Suite” and it was amazing, incredible, and everything you can imagine! The decorations and vibes are cool yet elegant. The service here is incredible and we have already decided that we will be coming back here next year. 2 nights here were not enough!!
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