What to expect
- Sleep Quality
Last 5 reviews
Great Place, best service. Loved the Mountain & Sunset views
A true five star experience. We loved it, the rooms, food, taking walks manicured garden and the vines. Great conversation with the owners, but it is the staff and the attention that takes everything to the next level. Love it. The estate wine is excellent too.
Our resent visit for a birthday celebration was much more than expected. The view, setting, service and food was truely SPECTACULAR !!! The total experience can only be described as "Heavenly on a silver platter"
A TRUE 5 star experience
After staying at La Residence, I want to go back to every single review that I have given 5 stars and knock them down a star. Nothing compares to this place. The hotel is a small boutique hotel, and the beauty is incomparable. You feel as if you are staying in the garden of Eden. The rooms are exquisite, from the decor and art to every single attention to detail to ensure you are sleeping like royalty. The staff are unbelievable, not only do they meet your every need - they anticipate your needs before you are even aware of them. We never heard the word NO, and we asked for quite a few special requests. The meals were delicious and intimate. The general manager, Ed, is the most charming, elegant and exceptional manager of any hotel I have ever stayed. He generally wants you to have the best experience possible. Rayno, who assisted us with most of our needs, went out of his way - even driving to another town - to take care of us. We were sad to leave this property and plan to come back as soon as possible. We actually changed our trip plans to continue to stay at other properties in the Royal Portfolio collection as the are truly 5 star experiences.
What an amazing hideaway from the rest of the world nestled in a wine farm in the beautiful Franshoek valley. The General Manager Edward Morton and his staff was so warm and welcoming. They attended to our every need. La Residence is one of the most phenomenal hotels I have stayed at. The attention to detail is unbelievable. We enjoyed the most luxurious treatments at the spa. The therapists were so experienced and offered a seven star service. The food was amazing!!!! I wish I could live here forever. I am fully recharged and ready to face the world. Thank you so much for a wonderful stay.
Do yourself a favour and book a stay here. Even if it is just for one night - you will not be disappointed. The attention to detail, the service, the food, the room - everything was excellent. I thoroughly enjoyed my stay here - I wanted to just relax and refresh and this place allowed me to do just that. The GM, Edward Morton is the epitome of excellent guest service and he and all their staff made me feel very welcomed. I will be back.
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