What to expect
- Sleep Quality
Last 5 reviews
Quality Team Service - one of the very best in SG
Capitol Kempinski delivered exceptional service quality and attention to detail - our best stay in SG ever - the staycation went above and beyond all expectations. We are already looking out for deals to plan our next trip back! The entire service staff work beautifully in sync to deliver a seamless, memorable experience for guests. We felt so taken care of! So glad to have discovered this amazing stay in SG. Shoutout to Stella and Fariha - Kempinski's iconic service staff (Ladies in Red) - for delivering exceptional, warm and quality service to all guests in Capitol Kempinski. We were truly well-taken care of during our SG honeymoon, and are so thankful to have discovered this restful place! We'll be back!
Amenities and facilities are top notch - you will not find better in Singapore. However, what really stands out is the exceptional service and hospitality. I was assisted by Stella for 8 days. She was attentive and considerate, yet not imposing. The hotel has my highest recommendations.
Best staycation ever!
A big thank you to all the staff at the hotel. Excellent from the minute we stepped in. Service is tiptop. Rooms are luxurious. All the staff are attentive and you never have to repeat a request. They seem to understand what you need. The breakfast was delicious. We watched the teamwork and speed of the obviously short handed service staff in amazement. They were patient, friendly and in the mayhem of packed morning service, got all our requests right. Best staycation ever.
Great, personable service at the Stamford 15
Was served by Sanjay at the Stamford 15 for 2 days, and he was pack full of enthusiasm and always looking out for the little details. He was literally there even before I could express my need! Congrats to the hotel for having such an attentive staff!
rare staycation in town due to pandemic, was greeted by a friendly concierge staff who checked us in and brought us personally up to room for orientation. stayed in its deluxe king well-equipped with sofa bed, usb/wireless charger cum alarm, coffee machine and spacious bathroom with separate bathtub/shower/toilet (automated bidet). breakfast spread was good and served to your table during this period by attentive staff. hotel was centrally located just opposite cityhall mrt station, overall recommended 👍🏻
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