What to expect
- Sleep Quality
Last 5 reviews
We stayed here at the end of April in a Villa de Charme. I cannot saying the accommodation was charming at all. The room was very dark, our bed was raised up on a platform that was dark brown, so at night navigating the entrance to the open air bathroom was a nightmare. Both of us tripped on the 'invisible' platform and badly stubbed our toes - lucky we didn't hurt ourselves more! Upon first seeing the open bathroom, I was impressed but after 2 nights I realised it was badly designed in many respects, including the strangely thought out idea to have sharp stones underfoot towards the sink area, although smoother tiles on the way to the shower. Why not pave the whole thing the same way? Why position the 2 sinks where one has to stand by one of them on the pebbles? Of course one has to have lights on at night to see and this is where the numerous insects rejoice. I cannot really see the charm of this. The food is overpriced and really not good at all and in particular the deplorable, low quality breakfast. Service is unpredictable with some waiters being surly and others friendly. We had lunch by the bar one day that was awful - waiting for almost an hour for a pizza when another very large table was served first, even though they ordered after us. When I quizzed one of the waiters about this, he told me, "don't be grumpy Mam!" The first time our linen was changed, it was replaced with a top sheet that was worn and had a big hole in it - deplorable and certainly not 5-star!! Certain public areas are not clean enough - we were shown to an area the day we were leaving so we could freshen up and sit awhile and the bathroom there literally stank and was untidy. At the same time, I espied cleaning staff standing around leaning on mops doing nothing at all. Management is woeful - they have no idea how to conciliate in situations.
Le domaine de l orangerie
Sing, and all the staff were wonderful and cooperated to make the stay at la digue a wonderful trip! truly magical place for its beaches and unspoiled nature! a true paradise!highly recommended for all nature and animal lovers!
A beautiful hotel & restaurants with wonderful service! (special thanks to Singh)
Le Domaine de L’Orangeraie was a gorgeous resort with very aesthetic ambience, a beautiful infinity pool and sun beds, and restaurants/bars with amazing views. We had a lovely time there and the service was very attentive as well. We were waited on at the Santosha restaurant by Singh, who took great care to observe whatever we needed and was super nice! The food was very nice as well.
The lovely experience!!
It was indeed the best experience so far after visiting a couple of other resorts between Praslin and La Digue. The facility is amazing but the staff, even more ! All the staff were courteous and good communicators. We were especially taken care of very well by Singh at the restaurants. God bless.
If you like to sleep, eat, sunbathe and swim with cockroaches, then this is the place for you. We had spent just over two weeks in Seychelles and our final island was La Digue. We arrived early afternoon to the hotel and were greeted well by the staff. However upon entering our room (Charme Elegance 230) we immediately found a dead coackroach being eaten by ants near the outside shower and another floating in the whirlpool. Upon further inspection of the room we found two dead cockroaches behind the curtains and another in the process of dying in the middle of the brown rug. Disgusted by all this, and feeling like the room had not been properly cleaned before our arrival, we went back to reception and explained the situation. They said they would prepare another room for us. A few hours later the new room was prepared, they had upgraded us to the presidential suite. Unfortunately it had the same problem, dead cockroaches behind curtains, one dead on the windowsill by the toilet, one dead by the outside bathtub and another dead right in the entrance, with others scuttering about in the deck/pool area. Completely dissatisfied with the cleanliness of both the rooms we decided to look for alternative accommodation on La Digue, and with the help of some extremely friendly people at Nautique we managed to find a self catering option that was not fully booked and checked ourselves in. Having been told numerous times that under no circumstance would any refund be offered, we decided to return the following morning for breakfast since we were supposed to be half board. What a mistake that was. The cockroach problem is not just isolated to a few rooms (as they tried to imply). It is a resort wide infestation. In 15 minutes wandering around we saw dead cockroaches on the beach, in the breakfast area, in the al la carte restaurant, by the pool area and in numerous walkways. Some had been left so long the ants were eating them. I understand that its a tropical island and you're likely to see the odd cockroach here and there as it goes about its business, but the sheer volume of dead and alive cockroaches in this place is nothing short of disgusting. The photos I have attached are but a fraction of the total number that I saw. In the week and a half prior to La Digue we did not see a single one anywhere, nor in our self catering option in la Digue either. Needless to say we never set foot again on this resort for the remainder of our stay in La Digue, despite being half board and having a honeymoon dinner and massage included (we ended up cancelling these anyway). I would urge anyone thinking to stay here to think twice, if this is what the rooms and guest spaces are like, I would hate to imagine the state of the place behind the scenes. Aside from the cockroach infestation, the one time we turned up for breakfast the selection and quality was dreadful, croissants were stale, bacon extremely over cooked and the toaster looked like it had been pulled out of a skip. Service also seemed very slow and lacking, took almost 40 minutes to get some towels for the pool as we waited for our second room to be prepared, when we eventually got them, one had a suspect looking stain on it. We also overheard another couple complaining they had been waiting a long time for their cocktails and our honeymoon "couples" massage apparently had to be done one after the other rather than at the same time as they only have one masseuse, how romantic! Presumably the other was eaten alive by the cockroaches. Cockroacharie may have been great at one time but it really does feel like a place that is in rapid decline. Certainly does not justify its price its 4* rating in its current state. Do yourself a favour and book yourself in with La Repaire or Nautique.
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