Guest reviews Sharq Village & Spa, A Ritz-Carlton Hotel

by FromMalmo

Amazing Hotel!!!!

Great location!!! I really enjoyed my stay here. Very clean, housekeeping cleans, changes the pillow/bed/blanket covers every morning and replenish your daily required hygiene/coffee/water-bottle/tea bags etc. This hotel provides the best service, I am really impressed with the staff working at the villas, they work hard and do a great job, they have great attitude and very down to the earth. I am really appreciative of the staff working at the restaurant, they are very nice, friendly with great etiquette, specially Lamyae Es. Sbai swinging by every five minutes making sure we had everything on the table we needed.

by BKforever1718 Doha, Qatar

Great Place for Staycation

After a long lock down at home so we decided to spend on staycation here. The hotel was nice with classic Arabic decoration style and The staff was giving attention to the guest. We felt super relax as it was a bit away from the city which gave us a getaway from Doha. However it was a bit busy during our stay as it was during Eid holidays. The breakfast was nice and the staff definitely super ultra care to us (cannot remember his name but he just has one baby boy, please praise him). He always asks if we would like to have anything else. The only thing that I would mention is the staff at the pool area. (The one who gave us a tag before using the pool) as after we checked in I walked down to the pool area walking around and the guy use his fingers telling me to walk towards him asking if I came to use the pool. I told him we have just checked in, then he gave me a tag and said ‘if there is any problems, I will come after you’..... I was super in shocked how rude he was and this is more of insulting really. Would be much appropriate if he ask me nicely, again I felt being insulted. Overall experience we were happy staying in Sharq.

by Phil F Doha, Qatar

Amazing hotel with lovely facilities

I stayed here ever Eid al Adha with my wife in a deluxe villa with balcony. The decor in the room was excellent and gave a medieval feel. Each villa block had a reception garden with water feature and air conditioning. There are several pools, some for families and some for adults. The latter had a small waterfall and pool bar. There is also a lovely beach front with safe swimming area with lifeguards and very comfortable loungers with shades. Towels and bottled water are also provided for guests. There are several restaurants, each different from the others in style and menu with a good choice of food, except there is a very limited range for vegetarians or vegans. We had breakfast in the Al Liwan restaurant on the ground floor near the reception. The breakfast was continental/Arabic in style and had a good selection of pastries, cheese, Arabic starters, omelettes etc. The food was well prepared but the staff seemed to be distracted and needed prompting to complete what was requested. Several times I went to get drinks myself. Overall the experience was enjoyable. We ate with our son and daughter-in-law in Dahab restaurant, which is Arabic for Gold. The decor was lovely with an abundance of gold in the cutlery, crockery, napkins and general feel. It had a great view over the pools and across West Bay. We were given a complimentary soft drink on arrival and then decide don our menu choices. Again it was limited for vegetarians but we were happy with what was on offer. We waited to have our order taken and had to request to staff twice and wait 10 minutes. Eventually we gave the order and waited for the food. The wait wasn't too long and the food was very well prepared and presented and tasted lovely. Unfortunately as we were waiting, a member of staff walked the length of the restaurant twice with a lit bakhoor, The fragrance was overwhelming and not what we expected in a restaurant full of diners. The staff seemed again to be distracted and we had to ask for 2 further courses to be delivered. Once finished, we had to ask 3 times for the bill. The food overall was excellent and we were very pleased that the chef was the only one that appeared to know what he was doing. The overall experience was excellent, with the reception and room service staff being to a very high standard of professionalism and courtesy. The restaurant staff maybe need some refresher training as everything was closed for 3 months. I would certainly recommend this hotel for a relaxing and enjoyable stay-cation.

by 86yasserh

Sharq Village & Spa has it all,

great facilities from room to restaurant and gym. its a big hotel. but everything runs smooth. exceptional service level and smiling staff always. the restaurant on lobby is wonderful. Thanks a lot to Lamyae Es. Sbai. She is professional, active and respectful. She is always around and dont let guest feel less or shortages of anything. I am impressed by her professionalism and characters. because of such people like Lamyae, Sharq village and Spa will always be my first choice for staying in Doha. once again thanks Lamyae and appreciate your services. Yasser

by josy987

Best hotel

I am a Spa Member and we always have good time in Sharq hotel with excellent services from all staff. We are enjoying the facility and we are happy from all the staff especially Augustine. My entire family loves him and my kids keep on asking when we will visit to see him again. Good job Augustine, keep it up as Sharq remain our best hotel.