Guest reviews Sharq Village & Spa, A Ritz-Carlton Hotel

by BarzilBarzoM

Best place have visited in doha

Apart from all areas I like visiting Sharq remain to be one of my precious places to be at all times. Services, facilities and staff are of great value that no one can forget. My big thanks to food and drink servers Tim, Mathew, bar attender Juma and Henry, life guards Anura, Lalitha, dani who always are there for us with good services. Augustino as well security that we treasure for good alertness everywhere. Thankyou Sharq management for the prestigious resort

by Persiasam United Kingdom

Disgusting Treatment-Zarb experience

We had booked the Zarb experience as part of the Doha food festival and were looking forward to a lovely evening. The event was described as a Bedouin cooking experience in the serene surroundings of this resort. To my dismay, the treatment we received from start to end was little to be desired and did not fit the high standard that this hotel promotes and I have experienced at their other venues. On arrival we were left hanging around without an explanation. We could see other guests were seated and relaxed. After 30 minutes of being left and asking for a manager twice, we were still not accommodated and all staff gathered to start the Zarb cooking experience whilst we just stood there unattended. It is during this time I was told that our table was not set up at all and two round tables and unlit lanterns were being bought in to set it up. We were shocked that a booking was made yet things were not set up and now we were being set up with anything they could find. During this time we were not seated nor given an explanation or a beverage and around an hour had passed. No manager nor staff tried to check with us except for the security manager who eventually got a duty manager. He explained the events manager was not around and that we should dine in one of their restaurants as compensation. Humiliated at this and Disgusted, disappointed and extremely annoyed we left. Being a part of such a prestigious hotel chain I would’ve thought customer care is imperative to this hotel but it was apparent it was not. The lack of professionalism and integrity is non existent here and certainly was apparent that evening. Not recommended at all.

by Samri2019

Best hotel ever

I visited Sharq Hotel during my visit in Doha and went back to the states. I enjoyed the hotel facilities and truly marked memories in me..My friend check in and out was done perfectly thanks to front desk if could remember the name right was Miss Alba and Mila. All restaurants were amazing.. I enjoyed swimming as professional life guards have been put there I remember Anura, Pand as all were great. Drinks were classic as I was served by a generous gentleman Timothy. Security was my most admirable as I remember Agustine who even recovered some of my misplaced items in good time before I checked out the country as such officers should really be appreciated. Thankyou to Sharq management as you have a great beautiful resort.

by Arstonblaike123

Beautiful Resort

A stay in Sharq hotel is worth comparable with your family home as I met friendly staff with great services. Hotel resort has been maintained to it's best beauty which I will always book and visit the place for my relaxation.My appreciation to all staff at the pool where I like most mery reception, anura, dani, lali,and entire life guards team are great and of good experience even with advise on swimming. I was served by good staff Timothy, mathew and others who were very organised. Security of the hotel was also good as officers Henry and Agstino were all over coverage. Thanks so much Sharq team and keep it up.

by diannebD6032FK

Amazing

Mr. Mahabub is really nice and accomodating and helpful! Love the vibes here. Will come back for sure! ❤️ My favorite part is the pool and area it is big and not much guest. Looking forward to my nxt visit.😊