What to expect
- Sleep Quality
Last 5 reviews
The location & views are what makes this hotel. The overall area to number of rooms is massive so expect to do some walking around the hotel. The concierge was very informative and helped with restaurant recommendations and booking & the private day tour of the Douro valley. The couple of negatives, in the room we had a issue with a banging coming from the AC unit which woke us up in the night, we reported the next day, the second night we had the same problem so again reported it which was fixed for the third night 😀. The staff are great but when you go to Dick’s bar you have to wait to be seated, once there was nobody there so we just walk in and we were quickly told off, just an observation this seems to be over the top.
Luxury with a View
Great service and hotel quality. The view from the room is stupendous, overlooking the town of Porto and the river. The rooms were large and the private terrace/balcony was large enough to host a small party ! The bar served amazing cocktails. Will visit again...
Beautiful property with amazing views across the river and stunning grounds. All staff are friendly and professional. We loved our room and terrace. Lovely selection for breakfast which we enjoyed on the outside terrace. Easy access to the city, we used the water taxi which was well located. We will certainly return. Highly recommend this beautiful hotel.
Wonderful hotel with great service, beautiful rooms and a great view!
Loved our stay here. Ask for a room on the 6th floor which is the highest floor with the best views. The concierges were super helpful with maps and restaurant recommendations. Everything was super clean and high luxury. Our friend's room did have a few things (frig.) that were not working.
Very Special Property
High on a hill overlooking the river and the city of Porto, this is a high quality facility. The public spaces and restaurants are grand, and well maintained. We had two different rooms, which we knew in advance based upon availability. They both had terraces and special views over the River. One room, terrace and bathroom was larger than the other. Both first rate. The meal we had at the non-Michelin rated restaurant was exceptionally good. We had two appetizers and main dishes that were great. The service was highly competent and personal. The hotel service in general was attentive, competent and reflected strong corporate values aimed at guest service. Almost forgot the special breakfast buffet with lots of service and attention to our wishes. Highly recommended.
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