What to expect
- Sleep Quality
Last 5 reviews
Beautiful hotel but lacking 2021 amenities.
We stayed here for one night only. The hotel itself is fantastic but we found the following unsatisfactory in our garden facing room. No USB plugs, Television was smaller then expected for a 5 star hotel. No coffee making machine. Bar fridge empty. No turn down service, IN acknowledges that the last two times may be due to Covid restrictions but were not advised of this. We opted for the Sunday brunch instead of the breakfast which was superb.
A beautiful historic hotel with very pleasant and helpful staff but perhaps resting on its laurels...
Room quite small and overfurnished as expected with this type of hotel. My problem was with the inability to get hot food from the kitchen to the table. Breakfast coffee was lukewarm at best and sent back every day..2 breakfast meals also sent back as stone cold eggs not very appetising. Even the main course dinner on Xmas Eve went back ..How hard can it be in a 5 star hotel . Our bill was also incorrect by 200 euros as we were charged for a Xmas lunch we did not have. Good thing I always check.
This hotel is absolutely beautiful. The breakfast service is great and they have a really good hangover cure drink. It was also really walkable to Cascais so you will not need a car. If I ever get to go to Portugal again, I would travel to Estoril just to stay at this hotel again.
A real palace
During the challenging times we are all living, we found a real palace on this magnificent hotel. The hotel is extremely careful of the situation concerning COVID-19, and the staff play the right rules, as you feel extremely safe here. The rooms are very clean, comfortable and the entire hotel a real oasis. The breakfast is highly recommended and again the rules and measures implemented leaves you to profit a delicious way to start your day, as everything is properly covered / or served by the staff. I would like to make a special mention to Mrs Raquel at Breakfast as she is the perfect example of 5* hotel service, together with Marta (FB) and Mr Jose (breakfast), however, all the staff we have come across are extremely kind and courteous. Congratulations to all the hotel.
Old school European luxury hotel
Old school European luxury hotel Rooms fairly basic. Maybe see if you can get one facing the pool. The pool was beautiful, but we were there when it wasn't warm enough to use. James Bond bar was cool (a number of articles have been written about how the hotel was inspiration for Ian Fleming). Pictures of the rich and famous who have stayed here were interesting (though hotel could toss Rudy Giuliani at this point) There is a nice selection of books in their traveler book sharing area Excellent breakfast Drive to Cascais for lunch or dinner or there may be no better options closer to home. Next to a big casino. We didn't go but looked nice from the outside. Attempted to drive to Sintra but that didn't work well. Next time we would take the local train from Lisbon.
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