What to expect
- Sleep Quality
Last 5 reviews
A Beautiful hotel, Affordable luxury at it's best
I booked with Jet2 for nine nights - half board stay during October 2021. I opted to pay extra for a sea view room (I was given Room 537, which is on the top floor and has views towards the Pool, Cliffs, Beach, Sea and Coastline) The view was absolutely incredible, you could see for miles, right down to Vilamoura. - The Sea View rooms have the sunrise and lovely to see in the early morning. Having stayed previously in Porto Bay Hotels (Cliff Bay and Porto Mare) in Madeira, which are both excellent too, I knew that the Falesia would be of similar standard and it certainly proved to be. This hotel is very clean and spotless, all staff wear a facemask, hand sanitizer is provided in different areas, so it felt very safe during my stay. The food was delicious, breakfast hot or continental, so much variety and choice. I can recommend the Omelette for breakfast, with the Fresh Orange Juice or the Fizz to drink. Evening Meals were themed differently for each day. - Italian, Caribbean, Food of the World etc. -- All freshly prepared and displayed beautifully and labelled. The lunches were nice too, sitting on the outside area, with views of the cliffs and ocean to look at. The Room and beds are very comfortable, the room has many additional extras - Tea, Coffee, Kettle, Small Fridge (Mini Bar), Safety Deposit Box, Flatscreen Tv, good amount of wardrobe and drawer space for clothes. In the Bathroom, Rituals Shower Gel, Shampoo, Body Lotion and Conditioner, soap and tissues all provided. - Also pool towels and a good hairdryer could be found on the rack beneath the wash basin. The above was all provided and included in the price of the holiday and I feel it is excellent value. For me, the other main selling point of the hotel is the magnificient views you have of the coastline. There are also 3 large beds which you can relax on outside and look out to the cliffs and sea, just wonderful. (at no extra cost) There are also other outside seating areas to relax, read a book or have lunch. - All with sea views. I also wanted to mention the beautiful long Falesia beach, which is beneath the hotel. It really was paradise. For anyone who loves a beach, this is surely one of the best in Portugal. It is the perfect location for walking, interest in nature and also safe for children. There are quite a few steps to walk down to it, but it is worth it. Just one suggestion and this is not meant in a negative way, when I visited the Madeira Porto Bay Hotels, after each room was cleaned by housekeeping team, a chocolate square with the hotel logo was placed on the individual pillows for occupants to enjoy. In Falesia, you get a very hard boiled sweet in a gold wrapper placed on your pillow. I think going forward it would be nice if the hotel could have chocolates in the room with the branded hotel name on the wrapper, like in Madeira. It just would help keep the hotel branding the same within the different destinations. And chocolate would be considered more luxurious. Thank you to the hotel and staff, you all work very hard and are so polite and friendly, I felt looked after, it was a most pleasant stay and I will definitely return.
My stay at PortoBay
Lovely stay, very nice hotel, amazing staff food & drinks. Entertainment could be improved as well as music during the day but overall would highly recommend for a quiet stay as a couple. Beautiful scenery and beach view.
Great hotel in a perfect position
It's unusual for us to keep returning to the same place, but PortoBay has a friendly and welcoming atmosphere and is in a perfect location. After a relaxed breakfast, you can simply idle by the pool, or as we like to do, walk down the steps to the beautiful 6k beach to walk to Vilamoura and the beach bars or simply enjoy the beach. There are a couple of things that can be improved but in the rooms but this is a great place to be.
Very comfortable beds. Great beach
Enjoyed a 4 day stay. Sea view rooms with ok view over pool area / restaurant/bar, sea in distance. Beds so comfortable, same for pillows - really good quality. Staff all very friendly and helpful. Played tennis and Padel tennis. Outside pool was very cold. Not much warmer than the sea. Beach access brilliant and beach is amazing. Buffet breakfast and dinner were fine. Highlight was the fresh fruit - the oranges were delicious. It’s difficult to be a vegan here though gluten free diets and vegetarians are well catered for. That said there was a salad option so I didn’t starve.
Wonderful Peaceful and Stress-free Holiday
We enjoyed our second two week holiday here, staying in a Side Sea View room which was exactly the same one as we had the last time. Throughout the day the hotel’s grounds are a haven of peace and tranquillity, perfect for relaxing and chilling out. There is no music playing or ‘Animation Team’ causing a disturbance as appears to be the case at some of the neighbouring hotels which suited us perfectly. The hotel was virtually full but there were always sunbeds or other sunny/shady (as our mood took us) spots to relax in available throughout the day. Food in the buffet restaurant at breakfast and dinner along with lunches on the clifftop was excellent though we were a little surprised that the buffet was utilising shared utensils for guests to serve their own food. Hand sanitiser was readily available nearby though. One big improvement since last time; Pastel de nata were available every day at breakfast and were regularly topped up! Our bedroom was well equipped and sufficiently large enough for us. It was spotless on arrival and was mostly kept that way throughout our stay, though over time dust did seem to gather behind the main door out into the corridor so could perhaps have received a little more attention from the otherwise excellent Housekeeping. Having the fridge in the wardrobe without ventilation to release the heat that it gave off meant that the inside of the wardrobe was also rather warm. In the way that we are accustomed to from previous stays, both here and at other PortoBay hotels, the staff across all departments were excellent. Enthusiastic to do whatever they can to make your stay as good as possible whilst setting just the right balance between formality and good humoured friendliness in the great service that they provide. They are a credit to the hotel and the company. Overall, another excellent stay and I am sure that we will return at some point in the future.
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