What to expect
- Sleep Quality
Last 5 reviews
Dec 30 '20 - Jan 2 '21 stay
This is our nth time at the property since it's opened, and we have tried almost all room/villa categories: oceanview, family oceanview, seaview suite, loft villa, & beach villa. This trip was our first time to try the gardenview category and we still felt really taken care of. The service was impeccable, from start to finish. Upon arrival at the lobby area we were immediately whisked away to our room for an in-room checkin. What a luxury for a gardenview, Thank you Shangri-la! The beautiful Ms Olive was very warm & informative, she recalled our last stay and gave us a fantastic room (thanks again!). She gave every bit of information that we would need for our stay and was extremely thorough. If I may highlight, swimming at the beach is mandated til 6pm only (Boracay rules), but normal hours still apply at the pool. Also, due to covid-related govt regulations, the treetop Italian and cliffside Seafood restaurants were closed, the beachside bbq buffets were no longer allowed unless it was booked via private dining. Food choices are only Vintana buffet or ala carte, room service, and the poolside beach bites. My daughter (8 yo) joined Adventure Zone activities everyday and enjoyed herself immensely. It seemed safe to me as the kids are all in masks and you must pre-book for the certain number of available slots. They are maintaining less hours there, because after each hour or 2 they take some time to shut down and sanitise the place. (tip bring socks, long pants, and long sleeve shirts to use the drop slides) Breakfast buffet is still the same quality, rooms and property are extremely well maintained. The staff are still as warm, friendly, & professional even with the mask & shield on. They are proud of their company and it shows their love and loyalty. New Year's Eve party was amazing, free-flowing Moet & Veuve what a treat! It felt so good being in a party atmosphere with DJ after months at home. If you are making a decision about staying here or white beach, I suggest combining the two. You will get the best of both worlds. Service here is incomparable, as of course the quality of sand and water at White Beach is also incomparable. We arranged our transportation through Shangri-la and it was executed seamlessly. We had a scheduled pickup for our return via Shangrila boat and everything went smoothly. Overall the place is still as breathtaking as it was our first time. Our happy place! Thank you Shangri-la
The Florencio's Honeymoon
Stay was very exceptional. Customer care is incomparable. There were no issues or negative experiences encountered during the stay. Hotel Crews are the best and most of all, the we were amazed by the fact that the hotel employed a hearing impaired individual. very proud on your initiative!
Super nice as in very accommodating at sobrang ganda ng experience ko. Waa akong masabi. Laht ng expectations ko tinapatan nila lahat. Eto ung paradise na babalik balikan ko. As in thanks u all Guys. ❤️
Shangri-la is Shangri-la! --- Five Star Rating!
Thanks to Riana de Guzman for assisting with the reservation and to Mykka Pantaleon for helping me with the special arrangements for the room. My parents and I had the best time at Shangri-la Boracay for our first family trip this 2021. We stayed at Villa 25 which was a beautiful loft villa with its own infinity pool and an amazing view of the sea. Everything in this villa was perfect - it was very clean, cozy, and comfortable. Our hosts (special mention to Julius, Vicente and Josepat) were highly commendable for being really friendly, accommodating, for always being attentive to our needs, and for giving us that special VIP treatment. Frendel from the Punta Bunga Recreation gave us a really fun and enjoyable beach experience and helped us maximize the water activities - paddle board, kayak and sailing are a must try. Kudos as well to the team at the Caticlan Jetty Port, the boatmen, and the Vintana crew for doing a great job - you were all very warm and accommodating. I highly recommend Shangri-la Boracay Resort & Spa for all those who would want to experience a private and luxury stay in Boracay. We will definitely come back next year!
It’s really shangrila
Excellence from reservation to checkout. Food improved a lot from the last time I was there. I’m glad they served buffet at this time. Safety protocols are strictly practiced by the staff. Looking forward to our next vacation there.
© TripAdvisor 2021
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.