What to expect
- Sleep Quality
Last 5 reviews
First time to stay in el nido. We booked the water cottage for our family. Our party of more than 30 people (travel bubble) were very happy. From the terminal to the resort, the staff were very professional, helpful, and followed all the safety guidelines. The rooms were clean and spacious ( no cleaning during the stay due to guidelines), activities and island hoping were fun and well organized, the food delicious and plentiful. Would definitely come back and stay again.
We spend an entire week in this beautiful part of the world. The Lagen hotel staff was wonderful, very helpful, great service. We spent our first day resting and relaxing. The pool is okay, not super exciting, the gym is perhaps below average, but then we realized we had to start planning our days and that is when it hit us. The highlight is not the resort but the tours! Take as many tours to the other islands as you can, pace yourself. Do the early walks to the other side of the mountain on the resort. Take the sunset boat tour.
Nice but Aging and Overpriced
We booked the acclaimed “water cottage” and were generally pleased with the accommodations, but nothing was really over-the-top, which is what I expect for this price category in the Philippines— USD 500+ per night (once taxes and fees are added to the mix). By comparison, I stayed in a plush and modern water cottage in tres chic Bora Bora (at Le Meridien) a few years ago for about the same money. The accommodation at Le Meridien was much better appointed and furnished; and it featured “Tahitian television” (a glass floor in the living room for viewing fish) as well as a deck for entering the water directly from your cottage. Lagen Island’s cottages have neither of these features. Disappointing. The Lagen Island cottages are cozy and clean, but a bit in need of refurbishment; and the lagoon below is too shallow for swimming or fish viewing. In fact, at low tide the there’s no water at all beneath them. You need to take a boat to reach many activities at Lagen, including the white sand beach. That’s generally not a big deal, but in our case a distant typhoon made the surf too rough, so we were sort of stranded at the resort without a lot of options. Tip: To see the monkeys, venture to the staff housing area uphill in the morning or late afternoon, and ask one of the workers where they hang out. The food at Lagen is basically just the single casual, buffet restaurant. Not bad, not exactly gourmet. A buffet’s a buffet. Overall, a nice stay, but not good value for the money. Eventually, Ayala will either have to raise their standards or lower their prices. Perhaps they are upgrading during the current virus slump.
50th birthday - trip of a lifetime
Spent my 50th here with my wife. Outstanding food, private dinner on a sandbar, climbed limestone cliffs, swan with a million fish and fed them by hand. Staff on-site and at the beaches, including interisland travel were all superb, knowledgeable and clearly enjoy their work.
Just wanted to say a massive thank you to all the staff at this fantastic hotel. My son and his girlfriend Andrew and Nicole are there at the moment and as you can imagine everything is changing so quickly, the staff have been above and beyond helpful, ringing airlines and airport to check current situation and managing to get them on a flight home. all the time telling them to go and enjoy their day and leave it to the hotel who i believe have spent many hours on the phone on their behalf. once again i thank you so much for looking after them and hope that one day i will be able to visit and thank you personally. Denise O'Connor
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