What to expect
- Sleep Quality
Last 5 reviews
This beautiful hotel is situated on lush grounds and they offer several nature walks. Right from the moment you step in you feel very welcomed. We stayed on half board basis, and we fully enjoyed their breakfast and dinner. Staff are very helpful and eager to educate us with many things including tea making and local dishes and their culture. Great experience indeed.
Amazing - stay longer than one night if you want to reality enjoy it.
Wonderful location, accommodation was great, from check-in to check-out overlying was perfect. wish I could of stayed longer. Food in dining room was delicious, breakfast was great, so many places to walk to . Like a rainforest.
Complement your Machu Picchu visit with a night (or two, if you can) at this cloudforest oasis
If staying in Aguas Calientes (the town below Machu Picchu) and looking for a way to make your Machu Picchu moment even more spectacular, Inkaterra’s Machu Picchu Pueblo Hotel is the standout in town if you have the budget. A luxury property, it’s important to note it does add cost and the higher up in casita category you go, the cost does get steeper of course; however, a fantastic place if saving your hotel splurge during a Peru trip for your time in Aguas Calientes. While there are other luxury properties in town, both large and small options, and even one right outside the site, Machu Picchu Pueblo Hotel is the right fit for those travelers who are looking for something luxury but extra special, aren’t exclusively looking for a small property, and maybe have a bit more time in their trip to enjoy the hotel’s amenities and different included excursions. We stayed in a Superior Deluxe casita, which I’d recommend, as while they have the same lovely Andean decor as the Superior casitas, ours was quite a bit more spacious and had a fireplace as well – this category is a good compromise without getting too high in cost. Sitting in the semi-natural hot springs within the property and then enjoying their incredibly delicious food at dinner afterward was the perfect treat after a full day on our feet exploring Machu Picchu. Their staff were incredibly jovial and thoughtful, and the entire property feels like you’ve stepped into a secret garden, tucked away from the rest of town and with so many beautiful plants, birds, and cobblestoned pathways all throughout. Machu Picchu is open from 6:00 a.m. to 5:00 p.m. every day, and special permits are required for the two most popular hikes within the site, Huayna Picchu and Cerro Machu Picchu, which are only available during morning time slots. Staying the night before your Machu Picchu visit at a hotel in Aguas Calientes allows you to be in town and getting in line for the bus up to the site for the early morning time slot so you can begin your visit before many of the crowds coming from Cusco on day trips arrive. As well, if you are doing an afternoon visit and staying that night in Aguas Calientes, you can enjoy the quieter, less busy moments of the site when the light is best just before it closes. This is when staying at Machu Picchu Pueblo Hotel can be especially nice, as the perfect oasis to escape to after a busy day exploring the site. Things to know: While their casitas and amenities are wonderful, the property is full of steps and also on the other side of Aguas Calientes from the bus line for going up to Machu Picchu – both of which were really the only things that stuck out as not absolutely excellent to me. After a full-day hike, going up more steps was difficult, so if traveling with those who can’t do many stairs, communicate your preference for a casita closer to the main check-in lodge (Casitas 1-9, and 16, 17, and 18 are closest to the main lodge). And be prepared to walk about 10-20 minutes through town to the hotel once you arrive to Aguas Calientes or from the bus line. If you’re able to stay two nights, make sure to take advantage of some down time at the property. Having an evening or morning at leisure at the hotel will allow you time to enjoy some of the included or additional excursions on-site: soak in their semi-natural hot springs; learn about their Spectacled Bear Project (costs $10 on-site) and the efforts their doing to rehabilitate the unique bears of the area; visit their tea house to see the teas they make on the property; take a walk on their Orchid Trail and meander pathways lined by different orchids and other flora; enjoy a birding excursion and try to spot one of many spectacular birds that enjoy the property as well; or sign up for a spa treatment to make your stay even more relaxing. Overall, Machu Picchu Pueblo Hotel is the easiest recommendation I can give if you have the budget and are staying in Aguas Calientes for one or two nights – it will make an already amazing experience and part of your trip even more magical.
Magnificent place, excellent attention and service, recommended 100%, machu pichu is beautiful, The food is very good and the people are very friendly, they must visit it they will be surprised, the air is very clean and there is a wonderful view
Refuse to honor cancellation policy
We booked and paid for stays at three Inkaterra hotels in September 2019 for our trip in June of this year. Given the current lockdown in Peru, we followed Inkaterra’s 31+ day notification to receive a full refund. No luck, they aren’t honoring their cancellation and refund policy. We are now out almost $4,000 that we paid eight months ago! Since we have no future plans to visit Peru, I guess they plan to just hold onto our money. This is bad customer service, and we expected better of Inkaterra. It should be noted that the other high end hotels in Peru have honored their cancellation policies.
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