Guest reviews Belmond Sanctuary Lodge, Machu Picchu

by 332toddw

Incredible stay at Sanctuary lodge

We were a bit weary of spending so much money to stay at the lodge when accomodations were much cheaper in Aguas calientes but we are so glad we did. Staff was attentive, professional and incredibly accomodating and small things like knowing our names was impressive. The views were breath taking, The food was terrific (hard to understand how they can have such fresh amazing meals in such a remote location) I celebrated my 5oth birthday here and it was a birthday to remember!

by Sashajol San francisco

The best way to do Machu Picchu

For traveling during COVID-19, this is the way to go. Worth it just with the views alone from the spectacular gardens. The rooms are small, but luxurious. Breakfast was incredible each morning. The pisco tasting was fun!

by thegymlad St. Catharines, Canada

Straight up awesomeness

Belmond is literally one of my personal favorite hotel brands! Although it is less known compared to Four Seasons and Ritz-Carlton. The stay was fabulous, from check-in to check-out, everything went so smoothly. The Belmond Hotel Machu Picchu is located at the door of Machu Picchu, not far from the mountains at all, which saves a lot of effort for tourists who visit early in the morning. Our rate came with meals, and it’s excellente. Overall a very comfortable stay!

by CherieC72 Sydney, Australia

It's All About the Location (and great food and staff)

My husband and I have recently returned from a trip to Peru. During our time here, we had 1 night at Belmond Sanctuary Lodge. Location : It is truly about the location. It is literally a hop-skip and a jump to the gates of the park. On our first day, we arrived just before lunch and had a private tour of the ruins pre-organised. Then the following morning, we were up early and in the park before the tourists arrived and wandered around the grounds by ourselves. This is the beauty of staying at the lodge. Again, it’s all about the location. We left Machu Picchu after lunch and headed back to Cusco. Accommodation : Our room, number 12 was lovely, but nothing over the top. However, there was nothing to complain about. The room was large, clean and with nice amenities. And they kindly upgraded us, which was a pleasant surprise. Food and Staff : Due to our short time here and our tight schedule, the only meal we had at the hotel was dinner and it was exceptional! The food that we chose was amazing and our waiter was excellent! To our surprise, they even prepared a birthday dessert for my husband, as they had his details on file from our booking. That was certainly a nice and unexpected touch. Before dinner we went to the free "Pisco and Potato Tasting” at the bar. This was where they talked to you about the origin of Pisco and taught you how to make some different Pisco cocktails. You also had the opportunity to taste a few different varieties of potatoes from the region, as Peru grow around 3,500 potatoes. Pricing : We had a package, which included 2 meals a day (breakfast and dinner) and our accommodation. It’s not a budget hotel, but you do get what you pay for. It's all about the LOCATION, the quality of food and the attentive staff. Overall, the hotel exceeded our exceptions and I would not hesitate to recommend it to others who are looking for quality accommodation and an exceptional location to Machu Picchu. Regards, Cherie Sydney, Australia

by Voyagearoundtheworld Berlin, Germany

Stay there for the location

The sanctuary lodge sits right in front of the entrance to the ancient inca citadel. In my opinion that is the only reason why one should choose the lodge. It makes a big difference in the evening and the morning that you can still wander around when almost all visitors have left the place and you are one of the first to enter the citadel respectively. For that convenience you pay top dollar. The hotel itself is nice, well maintained but lacks the top level other belmond properties have. Rooms and bathrooms are very tiny, nicely appointed but look rather outdated. We had a terrace room with a nice view of hyana picchu. All public areas of the hotel are small but lovely decorated. The restaurant is good, our waiter was a bit unmotivated but the whole dining experience was nice. Breakfast buffet.is good. Most staff is very friendly and helpful.