Guest reviews Al Bustan Palace, A Ritz-Carlton Hotel

by WilfredM123

Heaven on earth!

It’s always a pleasure to visit the property every weekend. The place gives you a sense of belonging and peace. More than that it’s the staff which makes the hotel special. In particular the blu bar and naming a few like Shibin, Suraj, Salim and the list goes on. Nasser and Talal welcome you with charm and Martha who looks at the full picture with details. Thank you Al Bustan. Regards, Wilfred.

by Dr_Asma80

The best experience ever (Dr. Asma

From check in to check out we enjoyed our stay at the hotel. I would like to thank Mr. Zhaung the owner of China Mood Resturent. He made it a different memorable experience for my sister's celebration of her birthday. all the arrangements was through him. he is friendly, very helpful and makes sure that all the services provided are up to the standards.. Staff are courtious and available whenever needed. I have been to many hotels around the world but I would say that my experience in this hotel will always be remembered. Many thanks to the staff also in Alkhiran Ms. Fatima AL-Handasi, Mr. Ali Al-Busaidi and the Resturent manager Mr. Ali Al-Whaibi and all their team. they all took care of us. Simply I would say it is away above expectations ^_^ and looking forward to stay again in the hotel..

by sisyphus2017 Manchester, United Kingdom

Majesty in Oman

A stunning hotel which makes a majestic first impression as you step through the entrance. The staff are friendly, most greeted me by name (even those who I had not seen them before, which was great) and the recently refurbished junior suite with lagoon (pool) access was very comfortable. Particular thanks and credit to Eslam who did an excellent job finding me a phone cable to charge my phone after I realised I left mine behind. I shall definitely be returning when I am next in Oman for business (or pleasure).

by fay0821 Muscat, Oman

Great stay to one of the most beautiful hotel in Oman.

We had a very relaxing staycation, all the staff are accommodating, helpful, very good service. Sumptuous foods. Quiet and good choice of place to relax. I will advise to choose lagoon type of room, the pool is accessible any time to your room. Well definitely come back.

by Lara_us_1996 Dubai, United Arab Emirates

Excellent service

Thank you all the staff I want to mention the great heros, moustafa ,navin , bexi, and chef nikith As well noted all of them working parlor with covid 19 procedures and hygiene standards. Very well done . Rated #1 and well deserved Highly recommended for all whoever is looking for great service and fantastic place to enjoy memorable time.