What to expect
- Sleep Quality
Last 5 reviews
Beautiful hotel in central Queenstown
The hotel was set in a great location in central Queenstown with no noise. The service was great, breakfast yummy. The rooms were spacious, lovely and clean with all requirements taken care of.... overall a relaxing mini break.
Perfect place to stay
Everything about our stay here was perfection from start to finish. The staff were welcoming, friendly and professional. Thet went out of their way to be helpful. Our room was beautifully appointed with many extra touches and all meals were delicious! Will definitely stay here again.
Great Hotel in good location
Great hotel in the heart of Queenstown. The room was spacious and the best were comfortable. The freshly cooked breakfast to order was a delight. The team at Sofitel Queenstown has to be commended for the great service and they go out of length to accommodate your request and ensure that you are satisfied. I highly recommend this hotel.
French inspired luxury at it's finest!
Let's be honest, when you are going on holiday, you dream of luxury...You always want amazing service and the most incredible location. Trust us, the Sofitel Queenstown has it all. From the second you arrive you are treated like a VIP and this continues for the entirety of your stay. Nothing is too much trouble, the staff also make an effort to know your name which really personalizes the service. All staff at the Sofitel are incredibly professional, polite, kind, and will do anything to make your stay extra special. Our room, wow - it was stunning! The amenities are divine, the robes are plush, the bedding is luxurious, and our room was spotlessly immaculate. There were no shortcuts taken with cleaning during our stay, even the smallest thing that you use is replenished the very next day. Housekeeping is amazing, we left a gift for them to thank them so much for all they did for us during our stay. The French day-core is demure and enchanting, everywhere you look is absolutely gorgeous, it is a real feast for the eyes. We made the decision to upgrade to a floor with Club Room access and we are so glad we did. The Club Room is beautiful and you receive hot tapas-like treats, as well as various other snacks, and a wide range of beverages too. This room can only be accessed with your room card so does not get used by those who have not paid for it. We always felt so welcome and relaxed in there, and enjoyed going each night that we stayed. In terms of location, you really could not get any closer to the heart of Queenstown. Everything is within a short walk away and it is so easy to come and go from the Hotel as you need, or want to. My husband had been to Queenstown many times, however, this was my first. I have been one of the Kiwis who had NZ stop at Wellington.....until the borders were closed. Queenstown is now my new favourite place ever, I absolutely love it, and this beautiful Hotel. I have told so many people about our stay, both in person and on social media and many have chosen to also come and stay at The Sofitel due to our feedback., as they know how fussy we are, and the types of places we like to stay. It has been a pleasure to send so much business to The Sofitel, we know it has been a very tricky time for Hotel's over the last year. We have now rebooked to stay again in April and cannot wait to come back, see the staff and create more magical memories together. This time we have a full week to indulge in French luxury at it's finest. We have had issues in the past when online photos do not reflect the actual condition of the premises, but this is NOT the case with The Sofitel. The Hotel looks exactly as it does in photos, in real life. It is stunning. We promise to write another review after our next stay and will post more photos too. See you soon, Sofitel Team. We are bursting to come back. Tarsha and Kristian Bray
1st time in Queenstown
Stayed at this amazing hotel. From checking in to our last day which is in 20 minutes time, we have been so well look after by all the staffs. Special mentions are Pankaj and Nitesh our waiters. They remembered our name and they make us feel like nothing was too much to ask. We will be coming back again. This hotel is so central to everything. Elegant...
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