What to expect
- Sleep Quality
Last 5 reviews
Lovely hotel. Staff were friendly and professional. Breakfast was great even under Level 2 with no buffet, the eggs were cooked very well. Pool was a great way for the kids to spend some free time. Location is a bit up the hill but usually this isn't a problem but because of all the roadworks in Queenstown at the moment, parking in Queenstown was a NIGHTMARE. There is a 15 minute walk to town and town bus that stops outside the hotel, but we didn't look into this further. Also, in Level 2, rooms are not being serviced every day which is totally acceptable in Covid Level 2 however, if guest are staying more than one night (which we were) I would have appreciated a top up of room supplies like toilet paper, coffee, toiletries. Other than that our stay was lovely and our room was clean and very spacious and even though we didn't stay in a lake view room, we still had a gorgeous view with part of the lake.
A Farewell Dinner
I recently lost my husband and wanted to have a meal with close friends and family - Sandro got a 2 course meal together for me to suit my needs - nothing was a problem! Everyone loved there meals! xx
My Favourite place in QT
After coming here for years I still feel pampered, special & like I’m stepping into luxury. The new menu is absolutely on point. Showcasing local meats with the most tender care. Medium rare is just perfect.
What a wonderful stay we had at Heritage Queenstown. We are not the easiest people to please but our stay was faultless from the staff the facilities, everything. Special thanks to Connie and Cindy in the restaurant. We usually stay at The Hilton but The Heritage is far superior.
Heritage hotel queenstown
Was a nice hotel, although the rooms were starting to become a bit dated. The day before check in we were informed that there would be no house keeping services due to short staffing. This was disappointing, especially due to the price of the rooms, making them not very good value for money. When we went to use the bed, we found a lot of hair in the sheets / duvet from the previous guest. The staff were quick to change the bedding and offered a complementary drink as compensation. This was very disappointing and not something one would expect from a high rated hotel. On a positive note the staff were very friendly and helpful. I would not stay here again
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