What to expect
- Sleep Quality
Last 5 reviews
Nice new furniture, very little else updated
We were expecting a lot more from the QT brand. We'd stayed at a QT in the Gold Coast and it was fantastic. The Wellington one was meant to have undergone a massive upgrade but our Executive 1 Bedroom Apartment simply had new furniture in it. It wasn't a cheap room and we were very disappointed in the quality. The additional amenities aren't really available either. The pool and gym were very small and dated. This just isn't a high-quality hotel anymore and was a massive let down. Yes, the art in the lobby is nice, but you can view that for free, or go to a gallery and stay somewhere actually nice. With that end of Courtney Place also being quite dead and empty it's not really a great location anymore either. Tepapa maybe next door, but all the good restaurants and shops are further down towards Cuba St and Lambton Quay.
Over stimulating cacophony of décor in faded glory hotel.
Facility is tired, overheated, stuffy. Front desk staff had no idea about hotel layout and room content when trying to confirm if proposed room was quiet or subject to road noise. The hotel makes a lot of it's arty décor. We found it to be a loud and visually unpleasant mix of mismatching and sometimes unpleasant clutter. We ended up in an apartment which was well worn and subject to road and drinking noise well into the night. We would prefer not to stay there again.
Stylish and Comfortable
I had a great couple of nights here, was able to entertain friends in my balcony room comfortably and enjoyed the room service dinner/breakfast. The bed was super comfortable and for the most part I had great service from the staff.
Great place to stay so handy to everything, restaurants, local shops, Te Papa across the road , beaches just around the corner, nice walks along the water front, and a beautiful room. Will be staying again for sure.
So we arrived in anticipation of having a great stay here due to previous experience....but unfortunately this was not to happen. At check in the female staff member lacked any customer service with the rude tone she had. the check in process was long and parts of the process seemed to take longer then it should for example receiving change and photo copying ID. Once we got to the room we noticed some parts were very dusty for example beside fridge and on TV. Other then that the bed was comfy and shower nice. Overall probably won't be back in a hurry since Wellington has a great selection of other hotels
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