What to expect
- Sleep Quality
Last 5 reviews
On arrival we were told that our room had been upgraded so we had a lovely balcony with beautiful views of the lake. All the staff were friendly and helpful and the breakfasts were very good. The room was comfortable, spacious and clean. If there is any downside, it is that the hotel is quite a walk from the main facilities and attractions in the town so if you are not very fit you will need to drive. However, all the parking we used in the town was free.
We stayed at this hotel in a Superior Lakeside room for three nights. The helpfulness of the staff, the level of cleanliness & facilities were all exceptional. We dined in both restaurants and both meals were excellent. There is a small indoor pool in a lovely setting. It’s five minutes into Taupo by car, a pleasant shopping area with all the services needed. Within a fifteen minute drive you reach the hot pools, spectacular Huka waterfall, the forests with walking & bike tracks. We thoroughly recommend the hotel.
Ashleigh is the conference and sales manager. She is amazing, great communication and nothing is a problem. From our first meeting, and then on line discussions, Ashleigh was an absolute joy to deal with. Nothing seemed a problem, even with the muck around nearer the time regarding numbers etc. The venue is incredible, and very reasonably priced for what you get (actually unbelievable), and most importantly the location and view of the lake. The staff on the night were a credit to the business. So easy to deal with and professional, and we would have been a challenge, as we and most of our guests had become a wee bit excited earlier in the day. The food was outstanding and amazing value, with such a beautiful setting, not just outside, but the room looked stunning and catered for us all perfectly. We could not think of a better place to have had our pre-wedding dinner, it exceeded all of our expectations. We cannot thankyou enough.
Lovely view of the lake
Brilliant room with a lovely view of the lake. Spacious and very comfortable and clean with fresh air blowing in from the lake. Nice dinner again with a view of the lake and sunset followed by a nice breakfast in the morning. Shame we stayed only for one night should have stayed a couple more days.
Great hotel can't recommend it highly enough
We stayed for 3 nights and from arrival to leaving the staff couldn't do enough for us. Clean, comfortable with excellent food and facilities. We loved the Grotto spa pool and outdoor swimming pool. Great views over the lake. We will definitely stay there on our next visit to Taupo.
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