What to expect
- Sleep Quality
Last 5 reviews
Perfect for quick family stays
Awesome indoor heated pool with small shallow kids pool to the side. Our daughter loved the mac n cheese at Nikau Restaurant. Super comfy beds and the location is super central, you can walk everywhere. Parking free, right out the front of the hotel. Friendly staff. Great for a 1 night stay.
Air con not controllable and no heat nor blankets No reception or housekeeping available from room phone. WiFi poor. Reception took ages to check me in. Rooms small. Three star, not four. Enjoyed the pool and spa. Need a map on check in.
Great value for money
We stayed two nights in a lakeside view room. Very comfortable huge bed and our room was very spacious. Our stay included breakfasts and this was tasty with a lot of choice. We had a lovely stay in Rotorua. Probably because of lack of tourists, the foyer bar was not open unfortunately.
Our own backyard
Very enjoyable stay in Rotorua. Food at Nikau restaurant was delicious and our waiter Jason was great. We had breakfast two mornings which was fairly average but the staff are friendly. The hotel has a great pool which gets super busy and spa is well maintained. Only con was the check-in took a while and when we checked in there was someone else's bag in the room, so we called reception and was asked to go down again. When we went down they advised it was a mistake and the bag shouldn't have been placed there so off we luggaged our bags to the room again which was a hassle but besides that a good stay. I would happily go back.
4 night special
We are thoroughly enjoying our stay. Dinner at the restaurant was excellent with fab service. Love the pool and hot spa pools. Bed is very comfortable too! Excellent location within walking distance of Government Park, Cafes, the lake.
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