What to expect
- Sleep Quality
Last 5 reviews
I cannot speak highly enough of the staff here. Nothing was to9 much trouble! Because it was so busy we had to book a seafront room separately from our first night. After the first night, we were called by the reception to let us know our new room had been vacated and it would be ready in an hour. Our bags were duly collected and transferred. Both rooms were immaculate and brilliantly situated for local bars and restaurants without having to drive into the city. We will be back!
Splurge for Ocean View Room
Very nice location for a long weekend getaway to Hawke's Bay. We splurged for the top floor room with an ocean view. Nice spa bath tub in the room, lovely balcony looking over the water. Lots of pluses: off-street parking, friendly staff, cafe downstairs. Nice location for walking/biking on the waterfront trails. Too far to walk to dinner at any of the main restaurants in the heart of Napier though so be prepared for a short (5-10 min) drive. It did seem a bit pricey but was in line with other hotels of a similar quality. I'd definitely stay here again.
$200 bond to stay one night, never told this?
We had to pay a $200 bond for one night, never told this over the phone when I booked. Then they checked our room before refunding us the bond. Made to feel very uncomfortable, like I would trash their room?, will never stay again.
Don't usually stay in such luxurious places. It was a first to be offered a pillow menu and to have a toilet separate from the bathroom. Enjoyed looking out to sea, watching boats and swimmers from the top floor balcony. Go on-indulge yourself. You will love it.
The first photo you see is the room we had.. The top floor view makes the expense worth it.. Great bathroom with an excellent spa, comfy bed and a mini bar!! And a restaurant downstairs that will deliver to your room(select menu) . Good parking and excellent front deck service, although it's really around the back?
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